They said it would be one hour and it was 2 1/2 hours. Other than that, it was OK.
4/26/2024
Jama B. VERIFIED CUSTOMER
Extraordinary service!
4/25/2024
Holly B. VERIFIED CUSTOMER
Jose was courteous, helpful and professional. He made me feel comfortable and answered all my questions. I understood the charges. He was great.
4/25/2024
James A. VERIFIED CUSTOMER
Service rep was very professional and kept us
throughout the repair process!
4/25/2024
Bob R. VERIFIED CUSTOMER
Thanks.
4/25/2024
Richard B. VERIFIED CUSTOMER
Fast service
4/25/2024
Samantha M. VERIFIED CUSTOMER
Service time well above maximum time initially estimated. Missed another appointment since car was late being serviced.
4/25/2024
Tammy S. VERIFIED CUSTOMER
Jordan is great. I trust her completely. She is kind, knowledgeable, professional - I find her to be a joy to work with.
4/25/2024
Joseph C. VERIFIED CUSTOMER
Excellent customer service. Jonathan Sanchez – Juarez was very friendly and helpful. I always enjoy driving up from San Francisco for my service at Hansel Toyota. It’s always a great experience.!
4/25/2024
Courtney C. VERIFIED CUSTOMER
Dylan was friendly, communicative and professional throughout our experience
4/25/2024
John C. VERIFIED CUSTOMER
I couldn't be happier with the service I received at Hansel and I love my car!!!! Thank you. John
4/24/2024
Dennis B. VERIFIED CUSTOMER
Thanks
4/24/2024
Robert D. VERIFIED CUSTOMER
We were there for a recall. The process was easy, we waited to have the work done, easy! Everyone there is pleasant and helpful. Couldn’t be better.
4/24/2024
Nicolina C. VERIFIED CUSTOMER
Nicolina C
4/24/2024
Donald B. VERIFIED CUSTOMER
Took way too long.
4/24/2024
Noah M. VERIFIED CUSTOMER
Lovely people! Thx
4/24/2024
Christine V. VERIFIED CUSTOMER
Jonathan was very helpful throughout the whole process and explained in detail what was need for further repair of our car. We felt that he had our best interest in mind.
4/24/2024
Ruth W. VERIFIED CUSTOMER
I hadn’t expected to pay $391.90
But it would be nice to at least get a car wash. When I had a Saturn they washed my car every time I had car serviced. Just a suggestion.
4/24/2024
Rosemary M. VERIFIED CUSTOMER
I love my car! I was very happy with the service I received today. Everyone was very helpful and pleasant. Overall a very good experience Rosemary M
4/24/2024
Richard T. VERIFIED CUSTOMER
This was my very first experience wat Hansel Toyota and Jordan was fantastic.