He was very helpful. He solved a problem that my husband and I have had with many people. He was very smart and kind.
6/1/2019
John V. VERIFIED CUSTOMER
We have had Donna as our service person several times over the years and find her professional, friendly and a wonderful representative for the Toyota family.
6/1/2019
Noriko W. VERIFIED CUSTOMER
William provided excellent customer service. I would highly recommend him and Toyota service.
6/1/2019
John M. VERIFIED CUSTOMER
I was very please with the service Rafael provided me. I was also surprised and very appreciative that they were able to cover my service costs even though I was just past my factory warranty period. The shuttle serve was very helpful as well. I'd recommend Hansel Toyota to others looking for great auto service.
6/1/2019
Victoria G. VERIFIED CUSTOMER
I was disappointed that my car wasn’t washed and vacuumed.
6/1/2019
ANDREW H. VERIFIED CUSTOMER
She was excellent!
6/1/2019
CORYDON N. VERIFIED CUSTOMER
RAF is the Man!!
6/1/2019
Ayn F. VERIFIED CUSTOMER
She is always amazing to work with!! I really appreciate her attention to detail and how welcome she makes me feel!
Thank you Donna!
6/1/2019
THERESA E. VERIFIED CUSTOMER
I was perplexied about the fact that i didn't find out where the switch was that was off for the daylights running lights was.
6/1/2019
Ramon O. VERIFIED CUSTOMER
Great job!!
6/1/2019
Kevin F. VERIFIED CUSTOMER
Very friendly listened and laughed with you.And explained things and was in and out on time.Very organized.
6/1/2019
JERRY G. VERIFIED CUSTOMER
Always a pleasant experience and outstanding sservice.
5/31/2019
Pamela W. VERIFIED CUSTOMER
Very helpful and courteous service advisor. Very happy with service
5/31/2019
Erika M. VERIFIED CUSTOMER
I'll purchase within Toyota again.
5/31/2019
Tracee D. VERIFIED CUSTOMER
Friendly easypeasy service, thank you!
5/31/2019
Kathy G. VERIFIED CUSTOMER
Love this service department, will be back again
5/31/2019
FRANCIS F. VERIFIED CUSTOMER
No contact necessary. It just took an hour longer than the estimated time.
5/31/2019
ALLISON C. VERIFIED CUSTOMER
This was my best experience at Hansel Toyota in 4 years. The guy that helped me was genuinely polite and caring. My friends in Santa Rosa don't understand why I drive to Petaluma to get my car serviced. This is part of the reason why.
5/31/2019
Michael H. VERIFIED CUSTOMER
Excellent service advisor! Finished quicker than promised. Thank you!
5/30/2019
Ivon C. VERIFIED CUSTOMER
Really nice, competent, and the complete package for information.