Hi
Very happy with your team helpful team
And good experience
Thanks a lot
1/5/2021
Chris K. VERIFIED CUSTOMER
John was great! I was very satisfied and hope to get him as my rep again in the near future
1/3/2021
Clark D. VERIFIED CUSTOMER
Ms Cielo is a great service advisor, she takes great care of my vehicle from the time she calls me to schedule the service appoinment up to the completion of my vehicle service. Thank you Lilia for an excellent service.
1/3/2021
Helen R. VERIFIED CUSTOMER
Yvette was very knowledgeable and helpful in getting me a discount. Times are hard and I am unemployed so I really appreciate everything she did for me.
1/3/2021
Ruth L. VERIFIED CUSTOMER
Very hard working. Excellent service! Thank you!
1/3/2021
Wesley S. VERIFIED CUSTOMER
Service was excellent and done in a timely manner. However, when I got home, I noticed a small stain in my front seat that I don't believe was there before the service. I have the white interior, so it's pretty noticeable. I will probably just clean it myself, but you might want to make sure your technicians are a bit more careful in the future.
1/3/2021
Linda B. VERIFIED CUSTOMER
John Le was very helpful!
1/3/2021
Ashley S. VERIFIED CUSTOMER
Service team did not reset my maintenance notice so I had to come back to have them do it.
1/3/2021
Teri P. VERIFIED CUSTOMER
I have been coming there for a few years and always felt comfortable that I was not being taken advantage of. This visit I came in for an A123 and check tires. I was called with a laundry list of issues including a battery issue. I was told that it tested and it failed. I have a warrantee on the battery with AAA so I called them they tested the battery to be fine. Obviously I now do not feel like you have my/car best interest. I honestly will not feel comfortable coming back. It is so hard as a women to find someone you can trust and I thought I had.
1/3/2021
Peggy P. VERIFIED CUSTOMER
Excellent timing, service and service writer
1/3/2021
Chris D. VERIFIED CUSTOMER
A few things bothered me:
1 There was not much communication between myself and the personal. I’m not sure why a scheduled oil change took nearly 2 hours. Your online registration system is Not User Friendly! If there was a wait time why did you allow me to schedule this time?
2 It was recommended I get new tires, yet I bought them at this dealer, and they are not even close to the Suggested lifespan of the Tires. The tires are terrible in quality as they have displayed wear from 15000 miles on.
I believe you have lost a customer. Your service is not good, your online registration is terrible and you have consistently dissatisfied with your products. I have owned 2 other Honda Cars, I believe this will be my last.
You should take a look at HB Toyota yo the street, and do what they do! So much better than your dealer in almost every way...
1/1/2021
Cody B. VERIFIED CUSTOMER
Norm Reeves did an excellent job on my oil change and the multi point inspection. The price is reasonable and the quality is good. Lilia Cielo did an excellent job explaining what was gonna be done on my vehicle. I knew my vehicle was gonna be in good hands. Lilia was very professional when explaining everything to me at the beginning of the appointment and at the very end when I got my vehicle back. Thanks Lilia for making my first oil change fun and stress free. Happy New Years.
- Cody B
1/1/2021
Lisa Z. VERIFIED CUSTOMER
Ok thx.
1/1/2021
Christopher P. VERIFIED CUSTOMER
Ivette was extremely professional. She notified me of a recall during my appointment for an oil change and the team took care of everything in a timely matter.
1/1/2021
Richard S. VERIFIED CUSTOMER
One of the best services I’ve ever received.
1/1/2021
Gary A. VERIFIED CUSTOMER
Very professional and helpful! Very knowledgeable and made sure that my concerns were taken care if. Another gentleman that greeted me upon arrival was very courteous and had my car washed as it was exceptionally dirty. Excellent service! Thank you!
1/1/2021
Tan T. VERIFIED CUSTOMER
Viviana is a very knowledgeable service and she provided a 5 star service.
1/1/2021
Frank T. VERIFIED CUSTOMER
Excellent customer service
1/1/2021
Deja C. VERIFIED CUSTOMER
Lilia Cielo was very professional and very attentive and detailed about my services for my car. I truly appreciated the professionalism .