Benito was super friendly right from the start . Listened to any possible concern or questions and made the service visit a breeze . Will bring my car back from all future services .
11/12/2025
Jennifer R. VERIFIED CUSTOMER
Benito is always helpful and professional. We appreciate his expertise.
11/12/2025
Armand T. VERIFIED CUSTOMER
Tony’s unbelievable amount of attention to his customers sets a new standard for what great service should look like. From the moment I arrived, he was genuinely engaged, patient, and thorough, making sure every question was answered and every detail was handled. He doesn’t just go through the motions; he actually cares about the outcome and it shows. You can tell he takes pride in his work and treats every customer like they’re his top priority. It’s rare to find that kind of consistency and professionalism these days. Tony made what could have been a stressful experience feel easy and seamless.
11/12/2025
James L. VERIFIED CUSTOMER
Excellent service.
11/12/2025
Jim N. VERIFIED CUSTOMER
Gladly, Jason is excellent!
11/12/2025
Susan O. VERIFIED CUSTOMER
Love my Benito and my Honda’s too!!!
If you don’t have “good service” in the Service Dept., “What do you have”?
You have the need to go “elsewhere”…
NOT ME…I’m a Norm Reeves Girl, Have been over 40 years!!!
11/12/2025
Evan R. VERIFIED CUSTOMER
Viviana was amazing! Came in very nervous about my vehicle. She kept me informed throughout the whole process. The best service advisor I’ve ever worked with!
11/11/2025
Sharon L. VERIFIED CUSTOMER
I was very happy with the assistance I received from John Le.The work needed was completed in a timely manner and I appreciated the shuttle service provided.
11/11/2025
Iwan S. VERIFIED CUSTOMER
I really satisfied and happy with his work (Edward Obando) and I will be back to him for my car service at norm reeves Honda in Huntington Beach.
Thanks ????
11/11/2025
Jeffrey B. VERIFIED CUSTOMER
Work on my car was done properly and on time. Service representative was also thorough in giving me the details I need to check and be prepared on for my next visit.
11/11/2025
David K. VERIFIED CUSTOMER
I told thee other service advisor to put on my records not to have John Lee as a service advisor for me ,as he's very stiff **** on the spectrum like certainly not friendly or warm as Edward O ,Yvette Rodrriguez ,or Viviana Saenz are excellent & so much nicer ,as all your svc.advisors are knowledgeable...Gratitude ????
11/11/2025
Larry Y. VERIFIED CUSTOMER
Wonderful service ! Exceptional attentiveness and concern ! A huge asset to the Norm Reeves Service Team ! Knows how to address concerns and brings a lot of knowledge to the service dept ! You never get a second chance to make a “First impression” ! Fantastic Service !! Thanks
11/11/2025
Danny H. VERIFIED CUSTOMER
Excellent service all the way around.
11/11/2025
Hayley /. VERIFIED CUSTOMER
John was reliable, friendly and informative.
11/11/2025
Joy K. VERIFIED CUSTOMER
Edward was great. We always get great service at Norm Reeves HB
11/11/2025
Sharon C. VERIFIED CUSTOMER
Always happy with HB Honda!!!
11/11/2025
Diane R. VERIFIED CUSTOMER
Ivette was very informative re: windshield replacement. The car was ready to pick up sooner than I hoped.
11/11/2025
Randy V. VERIFIED CUSTOMER
Good service, keep up the good work!
11/11/2025
Rebecca R. VERIFIED CUSTOMER
Tony was helpful and friendly.
Very accommodating
11/10/2025
Natalia V. VERIFIED CUSTOMER
Love the service at this dealership. Very friendly, fast and reliable. I drive a long distance to come here rather than the one near me cause of their service.