Easy to work with! I love the Honda service team. Benito gave a really clear explanation of the scoop of work. My Pilot was well taken care of. It’s pricey but quality of work and service are well worth it.
3/5/2021
Regina L. VERIFIED CUSTOMER
She was knowledgeable and honest. I felt that I could trust her.
3/5/2021
Edward O. VERIFIED CUSTOMER
No comments at this time
3/5/2021
Cielo M. VERIFIED CUSTOMER
Ivette, Kevin & Gilbert all did excellent jobs in coordinating & making the repairs on my vehicle possible, & a very pleasant experience. Norm Reeves Honda Huntington Beach is just an awesome dealership! You guys have my
?? ???????? rating!
3/5/2021
Carol T. VERIFIED CUSTOMER
Pleased with fast, efficient service!
3/5/2021
Lori W. VERIFIED CUSTOMER
She was a great help in getting my car repaired.
3/5/2021
Judy M. VERIFIED CUSTOMER
Excellent service! Benito’s the best!!
3/5/2021
Pierre U. VERIFIED CUSTOMER
Lilia Cielo is the best customer service
3/5/2021
Dana C. VERIFIED CUSTOMER
Very professional and personable. Great service!
3/5/2021
Carol O. VERIFIED CUSTOMER
Viviana was attentive and very helpful. Every request was completed.
3/4/2021
Karina A. VERIFIED CUSTOMER
She was professional, prompt, and friendly. Great job !!!
3/4/2021
Karen H. VERIFIED CUSTOMER
Yes great job very friendly
3/4/2021
David C. VERIFIED CUSTOMER
Benito was courteous and professional. I felt very comfortable at Honda
3/4/2021
Linda F. VERIFIED CUSTOMER
Love the service department here. Always friendly, and fast service. I really appreciate that they always finish before the stated time!
3/4/2021
Phiet P. VERIFIED CUSTOMER
None
3/4/2021
Ramez R. VERIFIED CUSTOMER
I am very happy with the service I received from Benito Tores and his advice. He is the main reason I still take my cars to be serviced at Norm Reeves
3/4/2021
Via D. VERIFIED CUSTOMER
Thank you for your service
3/4/2021
Alejandra M. VERIFIED CUSTOMER
My experience with Benito Torres was phenomenal. Benito made my service appointment a smooth process. He thoroughly explained what my vehicle service required. He answered my questions which put me at ease in understanding what parts needed to be replaced and why. I do hope that your organization values employees such as Benito as excellent customer service is a rare breed to find and your service department has an excellent employee who is attentive and provided the highest customer service to your customers.
3/4/2021
Chris B. VERIFIED CUSTOMER
Viviana went above and beyond to make sure I got the best possible service. I was confused and mistaken about the price I had been quoted when I made the appointment, and she sorted that out for me with grace, tact, and patience. I’d guess you get plenty of difficult customers like me, but Viviana is up to the challenge! Thank you Viviana for your help!