Benito has been our service advisor for both the CR-V and Accord. He treats each customer with respect and professionalism. I trust his judgement and recommendations. I am completely satisfied with the care my car received and would only take my vehicles to Norm Reeves Huntington Beach.
8/15/2021
David K. VERIFIED CUSTOMER
Absolute perfection ,
& as Anthony immediately knows his technical stuff ,kind & calm ,professional Gentalmen
8/15/2021
Gilda B. VERIFIED CUSTOMER
He very nice accommodating, take time to answer all my questions.
Excellent service.
8/15/2021
Naomi L. VERIFIED CUSTOMER
Very friendly and helpful. Huntington Beach Honda is my preferred location for service, and Benito exemplifies why.
8/15/2021
Kim G. VERIFIED CUSTOMER
I waited over two weeks for a part to arrive for my trunk. Nobody called me to let me know the part came in. I had my appointment today and the trunk was not fixed because they needed to order more parts for it which should have been ordered the first time. I also asked to have my filters checked and when I picked up my car they did not inform me of how the filters looked or any upcoming maintenance that I should be aware of. I called to ask about it and left a voicemail around 3pm. Nobody returned my call.
I usually do my services at Weir Canyon Honda in Yorba Linda and my experience there is much better than Norm Reeves Honda in Huntington Beach.
8/15/2021
Mary Ann. VERIFIED CUSTOMER
John Le is a great customer service and very helpful. Thank you so much John
8/15/2021
Mark K. VERIFIED CUSTOMER
Courteous service, addressed my concerns. I was out with my car serviced within an hour.
8/15/2021
Wendy F. VERIFIED CUSTOMER
Jacob was so helpful and answered all my questions!
8/15/2021
Jesse M. VERIFIED CUSTOMER
Very helpful and fast service
8/15/2021
Micheal M. VERIFIED CUSTOMER
Very courteous, pleasant, and kept me informed of progress all the way through. Had a nail in my tire, which was not expected, but she kept me informed, which I appreciated. Great Job Lilia!!!
8/15/2021
Wendy F. VERIFIED CUSTOMER
Benito was awesome helping me get all the services I required for my Honda Odyssey
8/14/2021
Ruth L. VERIFIED CUSTOMER
Good follow up while car was being serviced. Your entire team is awesome! The helpful Honda people campaign really happens at Norm Reeves!
8/14/2021
David B. VERIFIED CUSTOMER
Ivette was great. Very helpful and knowledgeable.
8/14/2021
Daiva H. VERIFIED CUSTOMER
Ivetted was great. She listened to my concerns and got all my questions answered! Thank you.
8/14/2021
Karen M. VERIFIED CUSTOMER
Thank you Benito very much! You were a great help to me today!
8/14/2021
Yereny Angelica. VERIFIED CUSTOMER
Thank so much for the help and the service was great thanks
8/14/2021
George C. VERIFIED CUSTOMER
Benito always provides great service. Thanks
8/14/2021
Adlai E. VERIFIED CUSTOMER
Ivette was professional and friendly. The experience was excellent!