I was supposed to get a call back the following week about a part that was under warranty. Tony Lagos said he’d call me the following Monday about the status of the part, it’s over 2wks now and I still haven’t heard. I called last week to seek an update but I still haven’t heard back about this.
9/13/2021
Lynn H. VERIFIED CUSTOMER
Ivette takes really great care of my car. Ivette is the reason I come to get my car serviced at the Honda dealership.
9/12/2021
Rodney Y. VERIFIED CUSTOMER
Fantastic service advisor
9/12/2021
Sandra H. VERIFIED CUSTOMER
John le service was outstanding
9/12/2021
Hung T. VERIFIED CUSTOMER
Great service!
9/12/2021
Michael J. VERIFIED CUSTOMER
Benito Torres is an outstanding service professional. He made me feel comfortable in the service process and went above and beyond to make sure my car was taken care of. I will recommend everyone who needs arrive to come to Norm Reeves Honda and ask for Benito.
9/12/2021
Vivian V. VERIFIED CUSTOMER
Nice prompt service with goodwill gesture. Thank you for your understanding.
9/12/2021
Racheal Z. VERIFIED CUSTOMER
Lilia did well with working with my needs and not the usual service department over charging and creating more issues than my vehicle really has.
9/12/2021
Jaqueline A. VERIFIED CUSTOMER
Benito will always go above and beyond to inform, guide, and explain in detail what my Pilot needs.
9/12/2021
David T. VERIFIED CUSTOMER
Great work. Loved the updates.
9/12/2021
Peter P. VERIFIED CUSTOMER
Ivette was awesome! That is how you do customer service.
9/12/2021
Michael N. VERIFIED CUSTOMER
Fast, friendly, Would recommend anybody
9/12/2021
Alberto C. VERIFIED CUSTOMER
the rep tony was great. however, i was not informed about the removal of the two child carseats which i found in the trunk
9/12/2021
Laura R. VERIFIED CUSTOMER
Excellent service as always!
9/11/2021
Diane R. VERIFIED CUSTOMER
He was very helpful and the problem was resolved. Unfortunately it will cost a lot of $ to replace the piece, which is cosmetic. So I won’t be doing that.
9/11/2021
Michelle T. VERIFIED CUSTOMER
Absolutely Carte Blanche! Your service was better than excellent! Thanks for the excellent service!
9/11/2021
Lien N. VERIFIED CUSTOMER
I trust your dealership 100%
The waiting was so long 3 hours I wished if could be faster less waiting