Service was great as always. Ivette was very nice and professional and got me in and out with my car with no issues. She answered all my questions and even recommended me a place to eat that was close by while a wait for my vehicle. Will always come here for all my future maintenance needs.
11/25/2021
Avery Z. VERIFIED CUSTOMER
Benito was super nice
11/25/2021
Bruce B. VERIFIED CUSTOMER
When Jacob realized that my wait would be longer than he had expected, rather than just make excuses, Jacob apologized and offered a workable solution.
11/24/2021
Robert U. VERIFIED CUSTOMER
Jacob was courteous & informative. I picked a bad day because of the upcoming holiday & crowds wanting svc, but all staff, including the drivers shuttling me to and back from home, were courteous & friendly & justify my loyalty for 15 years years to Norm Reeves Honda HB.
11/24/2021
Eric G. VERIFIED CUSTOMER
Mr.Torres really took good care of my car nothing was damaged and the car is running more smooth then before I picked it up. Mr.Torres did a amazing job! Thank you Norm Reeves
11/24/2021
Andrew G. VERIFIED CUSTOMER
Seamless, very nice attendant
11/24/2021
Celso M. VERIFIED CUSTOMER
Technician wrote
1) "timing belt tensioner leaking." This is an 105k maintenance item; my odo = 70k;
2) "brake fluid." This is a 90k item
3) tires set to 32psi. My model year = 35psi
11/24/2021
Madhu S. VERIFIED CUSTOMER
Benito is a great communicator and listener. He is able to connect with his customers needs which has been key in establishing the trust with NRH and the main reason we continue to keep coming back through the years!
11/24/2021
Quang T. VERIFIED CUSTOMER
Efficient and courteous, communicated very professionally about time and costs. Thank you also to the technician who fixed my splash guard without needing a brand new part!
11/24/2021
Joy L. VERIFIED CUSTOMER
Ivette perfect.
11/24/2021
Frank M. VERIFIED CUSTOMER
Always, efficient and professional.
11/24/2021
David M. VERIFIED CUSTOMER
Tony is a star. The best I’ve had there. Customer service does not need to be taught. He has “IT”.
11/24/2021
Catherine G. VERIFIED CUSTOMER
Tony and John were great. Excellent customer service!!!!
11/24/2021
Renee P. VERIFIED CUSTOMER
Jacob was very helpful and accommodating
11/24/2021
Edward R. VERIFIED CUSTOMER
Yvette is the absolute best!
11/24/2021
Amy M. VERIFIED CUSTOMER
Tony had such a positive attitude and was clear and thorough in his service!
11/24/2021
Thomas L. VERIFIED CUSTOMER
The whole experience was excellent
Tony took excellent care of my needs
The car was fixed quickly at minimal cost
11/24/2021
Beth T. VERIFIED CUSTOMER
I resent feeling that I have to fill out the surveys that I receive to protect the persons job. People can complain if they are not satisfied.
11/23/2021
Caroljean M. VERIFIED CUSTOMER
Honda employees should wear masks
Pandemic is not over and people are still dying