Thank you for the excellent service. Benito and José did an excellent job. Benito answered all my questions. I will definitely go back back.
10/14/2022
Laurie V. VERIFIED CUSTOMER
Benito is great, very happy to always have him be my service representative. Thank you Benito!
10/14/2022
Heather T. VERIFIED CUSTOMER
They're check the brake oil and also don't put the cover back, negligent
10/14/2022
Nachi T. VERIFIED CUSTOMER
Friendly people. Fast service. Great communication. Part of my car was damaged during repair and I was informed in a timely manner with contingency plans/options ready for my decision. Great customer service.
10/14/2022
Keith M. VERIFIED CUSTOMER
Viviana was great! There was a minor issue with my hood where the plastic clips were falling off, and she was able to quickly order the replacement parts and contacted me when they were ready. This level of customer service is why I prefer coming to this service center even though there others closer to me.
10/14/2022
Gary C. VERIFIED CUSTOMER
Benito Torre was very helpful and knew exactly what was wrong with our minivan. The alternator had died and luckily there was one in stock to be able to repair our car. Great and efficient service
10/14/2022
Nick S. VERIFIED CUSTOMER
5/5, 10/10
10/14/2022
Eric M. VERIFIED CUSTOMER
Excellent service from Jason. Kept me informed of the progress of my car when I brought it in for service. That is something Jason always does.
10/14/2022
Cynthia H. VERIFIED CUSTOMER
Service at Norm Reeves is outstanding and the only place that works on my car.
10/14/2022
Joe B. VERIFIED CUSTOMER
Jason went above and beyond and contacted Honda to see if they would help cover cost with what we needed fixed since our car has such low mileage. We appreciate him and the extra mile he took to stretch our dollar and fix everything that needed to be!
10/13/2022
Erick A. VERIFIED CUSTOMER
Definition of a helpful Honda guy
10/13/2022
Andrena K. VERIFIED CUSTOMER
Everything went well
10/13/2022
Linh Nhu. VERIFIED CUSTOMER
Great customer service ????????
10/13/2022
Pamela D. VERIFIED CUSTOMER
Benito Torres was very thorough, friendly & professional.
He addressed a question I had after reviewing the inspection report after
I had gotten home & called back. I never felt I had interrupted him & that’s
important!
10/13/2022
Lin B. VERIFIED CUSTOMER
Gerardo shows the utmost professionalism in his job and I’m always rest assured that I’m in good hands when he’s my advisor. When he tells me the service needed and getting my vehicle back that exact way he describes and the price it’s always right. He’s an asset to your organization!
10/13/2022
Lisa J. VERIFIED CUSTOMER
Benito is very professional and efficient. He’s my favorite service advisor. I always ask for him when making appointment. I’ve had my car serviced at HB norm reeves since I got it and will continue to do so. Benito gets a 10+ rating from me! You are lucky to have him as an employee.
10/13/2022
Akira Y. VERIFIED CUSTOMER
Yes we always get great service.
10/13/2022
Thomas B. VERIFIED CUSTOMER
Tony did an excellent job ????
10/13/2022
Cindy R. VERIFIED CUSTOMER
John went out of his way to ensure that my car could be returned to me As quickly as possible, as I was just starting vacation when I had to go to the Honda dealership for a burnt out headlight. His customer service was exceptional and a major reason why I returned to have additional services he recommended. Thank you so much for all of your help John!