Love Norm Reeves they do a good job every time and are very good to their customers. Jobs are always well done thank you we’ve been going there for years and years and will keep it up. Thank you norm Reeves.
5/1/2024
Timothy R. VERIFIED CUSTOMER
Tony was great ???? He was friendly and very knowledgeable. We be back
5/1/2024
Maricela Z. VERIFIED CUSTOMER
Benito is always a pleasure to work with. His customer skills, professionalism and knowledge of the services needed and performed are always on point. Benito is the reason why I keep brining my cars to norm reeves for service.
5/1/2024
Judy M. VERIFIED CUSTOMER
Everything was great. Benito is the best! He is very professional, friendly, helpful, excellent at his job!
5/1/2024
Janene A. VERIFIED CUSTOMER
Tony Lagos was awesome! He explained in detail every question I had. He took into account that I have a fixed income when prioritizing services recommended. He also let me know the previous owner had kept up with all services, which was good news to me. He was so personable and kind. HUGE kudos to Tony!!!
5/1/2024
Cynthia H. VERIFIED CUSTOMER
I received excellent service which is always a hallmark of Norm Reeves Honda, HB
5/1/2024
Cameron C. VERIFIED CUSTOMER
Mr. Torres has been awesome for over 31 years. He helped 2 of us at the same time. Priceless!
5/1/2024
David E. VERIFIED CUSTOMER
Clayton was very professional and friendly towards helping me with everything I needed to get done.
5/1/2024
Leah S. VERIFIED CUSTOMER
Great company to do business with. Love your service department
5/1/2024
Ana P. VERIFIED CUSTOMER
Very professional. Courteous. He explained the service clearly and secure me an Uber ride to my work. Very grateful. I give him 5 stars for customer service. Thank u
5/1/2024
Semih B. VERIFIED CUSTOMER
Thank you
5/1/2024
Wayne C. VERIFIED CUSTOMER
Good job! Glad you searched out my problem and could not find anything wrong. Thanks for you help!
4/30/2024
Ariela C. VERIFIED CUSTOMER
Very helpful and informative with future services for my vehicle that he made me aware! Very personable!
4/30/2024
Alex S. VERIFIED CUSTOMER
I was satisfied with the customer service, however the technician failed to diagnose the problem. Your technician said it was a warped break drum ($600 for parts and labor). Upon further inspection at another mechanic, the problem was diagnosed as a lack of lubrication between the break plate and the breaking shoe (total cost $65 to fix/ .5 hours of labor). The other mechanic disassembled and examined all components and noticed the lack of lubricant. I do not know how your technician diagnosed the problem, however without a full inspection, how did he rule it out? The other mechanic drove me around after he lubed the parts and verified that the sound was gone. I would encourage your technicians to fully investigate problems in the future to save the customer money and the company time and parts. Thanks for reading.
4/30/2024
Alan B. VERIFIED CUSTOMER
Service people were first rate professionals.
Clayton Einck is a total pro
4/30/2024
Elias P. VERIFIED CUSTOMER
Excellent service
4/30/2024
Marcia B. VERIFIED CUSTOMER
Mr. Hernandez was pleasant, clear, and professional.
4/30/2024
Debra M. VERIFIED CUSTOMER
Outstanding team at Norm Reeves Honda HB! Thank you!!!!
4/30/2024
Joshua/ Carissa. VERIFIED CUSTOMER
Clayton went above and beyond on my car repairs. I was so stressed just thinking about having to deal with the warranty company. He took care of everything. I truly appreciate all his efforts.
4/30/2024
Katherine H. VERIFIED CUSTOMER
Tony took the time to walk me through what they were doing and why and I really appreciated the explanations and communication.