It was so easy , so fast and John le was so helpful and cheerful thanks a lot
10/14/2024
Hilary R. VERIFIED CUSTOMER
Im dissatisfied with America Honda
denying a loaner car or rental car on the white falty paint for Honda 2018 in which your consumers has a classic lawsuite since Honda will not make good of there quality of workman's ship. If Honda has a recall then Honda should honor ???? customer satisfaction and all cost are covered by Honda not the customers that was told that there claim was denied by American Honda as paint job for the recall the car rental is not covered .Now Honda is making the customers have a hardship to pay for something out of there control. I would like to be paid to be on the Air so I can have Honda America pay for the loaner car and my mom cancer treatment. I'm disappointed on the lack of concer that America Honda has on customers satisfaction.
Hillary Rose ???? ****-****-xxxx
10/14/2024
Christina B. VERIFIED CUSTOMER
John was so helpful! Thank you!
10/14/2024
Melanie F. VERIFIED CUSTOMER
Great service as usual!
10/14/2024
Gary G. VERIFIED CUSTOMER
Clayton was a great customer service person - kept me informed and worked with me on what I wanted for this service period
10/13/2024
Rich R. VERIFIED CUSTOMER
iPad service at my car so I don’t even have to walk inside was great. Being able to pay from a text link was good too.
10/13/2024
Blanca M. VERIFIED CUSTOMER
John was professional, polite, and very helpful. He made service suggestions based on my car's history to make sure I was getting the right services. Much appreciated!!
10/13/2024
Teresa T. VERIFIED CUSTOMER
Benito is helpful and professional. He deserves 5 stars ????. Thank you for providing great service Benito!
10/13/2024
Lauri G. VERIFIED CUSTOMER
Excellent
10/13/2024
Garey M. VERIFIED CUSTOMER
I like HB Hondas service.....thank you
10/13/2024
Pamela T. VERIFIED CUSTOMER
I was really grateful for the caring way that the staff made me feel. Thank you. Pam Thomas
10/13/2024
Brie J. VERIFIED CUSTOMER
I drive over an hour each visit just to come specifically to Viviana, she always takes great care of me and I appreciate her greatly!
10/13/2024
Andrew M. VERIFIED CUSTOMER
Very polite and explained everything clearly!
10/13/2024
Olakunle O. VERIFIED CUSTOMER
Ivette was very professional and courteous as always and made sure I got the right services for my car. Much appreciated
10/13/2024
Leonard C. VERIFIED CUSTOMER
I selected Norms Reeves Service today because I ordered a new key because the circuit board was dead. I choose your service department because I was quoted $250.00 from Santa Margarita Honda for programming and $110.00 from Norm Reeves Superstore in Huntington Beach, CA. I also appreciated Viviana Saenz - Service Advisor she was trustworthy when it came to advising me when my car was going to be ready about 2 hours because your department was very busy.
10/13/2024
Bich Nhung. VERIFIED CUSTOMER
None
10/13/2024
Adriana/ Alfonso. VERIFIED CUSTOMER
Viviana is very helpful
10/13/2024
Caesar B. VERIFIED CUSTOMER
Everyone was nice and friendly, answered my questions and got my car taken care of in a very quick manner
10/13/2024
Lorena/ Jay. VERIFIED CUSTOMER
Great job ????
10/13/2024
Jim N. VERIFIED CUSTOMER
Jason is amazing. His superlative service over 20+ years has kept us coming back despite living 40+ miles away! I love my 2003 Pilot & it is still on the road thanks to him!