Tony was very professional, he was very helpful and made our visit very smooth, thank you Tony
2/26/2025
Luis G. VERIFIED CUSTOMER
Jhon Le made the recall process pretty smooth today, he's a cool individual.
2/26/2025
Ashley A. VERIFIED CUSTOMER
John is the best! Always goes above and beyond.
2/26/2025
Khang V. VERIFIED CUSTOMER
Knowledge, professionalism, fast service, nice and clean waiting area.
2/26/2025
Asmaa S. VERIFIED CUSTOMER
Great job and very nice team work
2/26/2025
Joseph B. VERIFIED CUSTOMER
Thanx
2/26/2025
Tracy/ Steve. VERIFIED CUSTOMER
The service was wonderful.
2/26/2025
Sean S. VERIFIED CUSTOMER
Helped with everything I needed to keep my car going.
2/26/2025
Joyce S. VERIFIED CUSTOMER
Ivette is very helpful & a pleasure to work with!!
2/26/2025
Penny T. VERIFIED CUSTOMER
Ivette is the best!!!
2/26/2025
Natalie E. VERIFIED CUSTOMER
Jason is the best! I always make my appointments with him. I trust that he tells me what servicing my car needs and doesn’t try to upsell me. Plus he’s personable!!!
2/25/2025
Candy H. VERIFIED CUSTOMER
Pleasant attitude and keeps you informed.
2/25/2025
Tom V. VERIFIED CUSTOMER
John is a perfect example of providing World Class Customer Service! He was very patient and understanding of my needs. Addressed all my questions and concerns. He was very tentative at following up any issues that the technician had.
To be honest, John is the reason I continue to come back for my services. I am fully capable of performing these task but would like to keep John and the crew continue to be employed as well.
2/25/2025
John O. VERIFIED CUSTOMER
John Lee is one of the best service center rep’s I’ve ever encountered. He really cares about me as a customer. I went to another dealer for years and they were great but somehow John has even exceeded them.
2/25/2025
Maria S. VERIFIED CUSTOMER
Clayton was great-knowledgeable and efficient just like your other service counselors! It was my first time meeting him! You have the best team! They always put my worries to rest! Love your guys who meet me outside too! So polite!
2/25/2025
Charlene K. VERIFIED CUSTOMER
Fast, excellent, friendly service
2/25/2025
Sabine G. VERIFIED CUSTOMER
Clayton is very professional and kind and can go very far in the organization by keeping those qualities
2/25/2025
Graham D. VERIFIED CUSTOMER
Clayton is an awesome addition to the CS team at Norm Reeves HB. He made it easy to schedule and reschedule my service. I greatly appreciate his honest and thorough recommendations on what I needed to do to keep my car in top shape. He one more reason why I’ll be back for my next service for both of my Hondas.
2/25/2025
Dita S. VERIFIED CUSTOMER
My Lam is acceptional customer service personnel. Honda is an asset to Honda