As usual, Benito was exceptionally helpful in getting my car working correctly. Thank you Benito, and Notm Reeves dealership in Huntington Beach
3/27/2025
David M. VERIFIED CUSTOMER
Great experience overall Benito made it fast and easy while showing he was knowledgeable and courteous.
3/27/2025
Larry Y. VERIFIED CUSTOMER
Prompt & Attentive from John ! He listens & eye contact which gave reassurance !! Provides a realistic time frame & delivered as schedule !! Thanks so much !!
3/27/2025
Robbie F. VERIFIED CUSTOMER
Thank you
3/27/2025
Stanley/ Sarah. VERIFIED CUSTOMER
Job well done in time professionally.!
3/27/2025
Rachelle E. VERIFIED CUSTOMER
Benito is the very through and I always ask for him when I get my car serviced!
3/26/2025
Melissa N. VERIFIED CUSTOMER
Clayton was great - friendly, smiled, explained .. I will for sure go back to him
3/26/2025
Louann J. VERIFIED CUSTOMER
Benito Torres is the best Service manager! He has taken care of my Honda cars for what seems like 20 years! His customer service is top notch! I only bring my car in for service when he is there. Thank you Benito!!
3/26/2025
Sharon L. VERIFIED CUSTOMER
Tony Lagos provided very good service but the phone service provided this afternoon was terrible and not the quality that your staff deserves and customers expect from your dealership.
3/26/2025
Daniel P. VERIFIED CUSTOMER
John was great with service..saw an issue with my vehicle camera and saw I had extended warranty and called me to inform me that it was covered under warranty.
Previous Honda repa failed to do so. I put John as the best rep I've had the pleasure to work with at your store.
3/26/2025
Timothy M. VERIFIED CUSTOMER
Yes, Benito is an excellent service rep, he explains things well provides very good advice and education regarding cars maintenance needs. He doesn’t try to upsell on service needs. Which I have experienced at other dealerships. I always feel like any money I spend at Norm Reeves is for necessary work. I plan on asking for Benito on my next service visit.
3/26/2025
Walter P. VERIFIED CUSTOMER
Mr Einck received me at service bay and immediately had car assigned to a tech. The time went by fast and car was ready quickly. No issues.
3/26/2025
Marianne L. VERIFIED CUSTOMER
Clayton provides excellent service and is always so pleasant to work with.
3/26/2025
Farrokh E. VERIFIED CUSTOMER
Very efficient
3/26/2025
James W. VERIFIED CUSTOMER
John Le was great to work with. Thanks
3/26/2025
Mylinh S. VERIFIED CUSTOMER
Kevin was helpful and efficient on giving me pricing on batteries for my Odyssey. He was knowledgeable and quick to accurately answer questions I had regarding my van. Thankfully the technician was able to replace the battery within a timely manner. We were in and out in 40 minutes. Thank you Kevin for helping us today!!
3/26/2025
Minor S. VERIFIED CUSTOMER
Kevin did very well. Thank you
3/26/2025
Kenneth T. VERIFIED CUSTOMER
Bonito is as always friendly, helpful, and professional.
3/26/2025
Michael R. VERIFIED CUSTOMER
Benito was excellent! The vehicle was done early and the final cost was lower than the estimate.
I used to service the vehicle at an independent shop, however I will use Norm Reeves Huntington Beach from now on.
3/25/2025
Nicole F. VERIFIED CUSTOMER
Jason always provides the highest level of customer service and support. He should be commended for a job well done!!