I've tried getting a hold of John Yarber to assist me with getting me an estimate for repairs that include prices, but he has not returned any of my calls or texts. I understand there was a move, but from what I was told today, the service Dept has been back in operation since Monday. I would like for him NOT to call me anynore. I'm sure he doesn't want to call me either, for whatever reason. I'd like to please have another service rep assist me with my simple request.
3/3/2023
James D. VERIFIED CUSTOMER
Very helpful and professional
2/23/2023
Diontai J. VERIFIED CUSTOMER
John Yarber the best!! Goes above and beyond what you would expect! I really appreciate him!!!!
2/23/2023
Carlos D. VERIFIED CUSTOMER
John Yarber did a great job & and was super helpful 10/10
2/23/2023
Sergio G. VERIFIED CUSTOMER
Great job, great team. Thank you for the prompt service. You guys ROCK.
2/22/2023
David L. VERIFIED CUSTOMER
John always is top notch
2/22/2023
Valerie K. VERIFIED CUSTOMER
Car was ready earlier than expected and I also paid less than expected. Completely satisfied with the service. Edwin made my day!
2/22/2023
Du Juan. VERIFIED CUSTOMER
Always great service when Edwin assists me.
2/22/2023
Wanda R. VERIFIED CUSTOMER
Yw
2/21/2023
Brigit B. VERIFIED CUSTOMER
Jason was absolutely wonderful!
2/20/2023
Maria C. VERIFIED CUSTOMER
Jason was very helpful.
2/19/2023
Cathy K. VERIFIED CUSTOMER
Edwin is the Absolute Best! He Always goes over and beyond to provide me the best customer service. This is why I got a second Infiniti was because of the great service that I always get from Edwin. He’s super awesome!
2/17/2023
Giselle K. VERIFIED CUSTOMER
Very fast and professional service at a fair cost , will definitely plan to have both our Infiniti serviced at Cerritos Infiniti !!!
2/16/2023
Maria M. VERIFIED CUSTOMER
My service provider today was Arcee! He was amazing as always!
2/16/2023
Ana D. VERIFIED CUSTOMER
Great customer service
2/16/2023
Kevin S. VERIFIED CUSTOMER
Mr. Yarber was very nice to get me in today at the lastinure for general service and oil change before shutting down for a move to a different location. That was appreciated as the weekend and the following week was not doable.
Thanks, John
2/16/2023
Frank I. VERIFIED CUSTOMER
Great attitude and very polite.
2/16/2023
Herman A. VERIFIED CUSTOMER
I always receive top notch service from my service consultant Mr. Rivas
2/15/2023
Ana D. VERIFIED CUSTOMER
Great job, kept me informed and met every expectation. Excellent customer service!