Honda Marysville Auto Repair Service

He was very friendly and made my time there enjoyable. Thanks Peter!

Trevor was very helpful and even looked up a service I had out of state to see if I needed the service again. We bought the car and have had it serviced only at your Honda dealer but I did have one service out of state when a dash light came on.

My Service was great only thing my Video for service wasn't goog, I couldn't hear the tech and the video didn't show around my Van like I am use too.

Adam was professional and very helpful!

William gave us excellent service, went out of his way to see if there was a way to cancel adaptive cruise. Very much appreciated.

Service was great

Great Service I love the new service waiting area.Impressive

Listen to what l told her and got it fixed.She was very kind and explained everything to me . She even rechecked some facts for me. I really appreciate all she did .

Brian was great. Very helpful and attentive.

Michael represents Honda Marysville very professionally and delivers great customer service, keeping me well informed at all points. Thank you!

Caleb was excellent as keeping us informed about our vehicle. I believe he was the greatest as a service manager. We are very happy in Marysville Honda effort to correct our cars unique problems. We are in hopes that it is now completely fixed.

Great job. Very nice waiting area

Great job explaining what services were needed and done on the job.

Thorough and complete job.

The staff did a great job

For the 1st time since 2014 I felt tech and/or service writer was trying to sell something I didn't need. Also service writer was not knowledgeable about the 4 cyle Accord. It was suggested I have the drive belt (serpentine belt) replaced vecsuse it should have been replaced at 100,000 miles. I told him & HAD had the belt replaced at 100,000 miles. He questioned that maybe I was confusing the timing belt. I had to tell him my Accord didn't have a timing belt, has a chain. He then looked at my service record in my presence and confirmed was (supposedly?) replaced. Then he tried to tell me should be replaced again every 30,000 miles. But then asked another service writer what the suggested replacement schedule is & was told 100,000 miles. My car has 129,900 miles, if that belt is bad, then the belt is defective, but that was not suggested. The last time I brought this car in for oil change & tire rotation (Oct 2023) the lug nuts were not torqued properly and the wheel almost fell off. Unfortunately, that was the 2nd time that has happened! I understand the dealership needs to make $$, but not at adverse expense of your loyal customers. This 2014 Accord has always been serviced by Honda of Marysville. I also have all service done there on my 2020 Accord. I want to be able to trust your techs & service writers that I am getting good service, but not unnecessary service.

You have an excellent service department and great people.

Lauren did a great job.

Honda Marysville is a wonderful place. I really appreciate all the extra care your team has done for me.

It was fantastic