I've had my oil changed at Linquist two times. The first time time I had to take it back. It had scratches on the hood that had to be buffed out. Yesterday when I got it back from oil change it had a door dent. NOT a happy customer!!
2/1/2022
Anita H. VERIFIED CUSTOMER
The service at the dealership was fine. I’m so happy you have valet service and the car was checked thoroughly. I am also happy that there was no attempt to sell me something I didn’t need, as I have experienced at other dealerships in the area.
My one minor complaint is this. I gave my work number to the office so they could use that number as a contact number for today. I did not have my cell phone today. Rather than calling my work number, I received calls and texts on my cell number. I did get a call on my work number for payment, but the call after that from the valet driver was to my cell number. (In the past they have confirmed my contact number, but did not today.) I knew they would drop the car off at work, and told them where to leave it. I did not know they would leave my keys in my car, and the car unlocked at the office. It was there an hour before I found out about it. I’m glad I work at a safe place, with little worry about car theft. My work number should have been given to the valet driver, or he should have confirmed it before I left the van.
To confirm- everyone treated me well, I just had this little issue.
2/1/2022
James/Nancy B. VERIFIED CUSTOMER
Michael was professional and took time explaining that there was some issues with the brakes. The staff was friendly and courteous. Oil and filter change was done quickly.
1/30/2022
William T. VERIFIED CUSTOMER
My treatment was excellent. Everything was great.
1/29/2022
Michael F. VERIFIED CUSTOMER
Haley was real nice. Getting my spark plugs changed soon.
1/29/2022
David C. VERIFIED CUSTOMER
All good
1/29/2022
Jolinda D. VERIFIED CUSTOMER
After being told the motor for the windshield wiper was broken we were rushed out of the service area and driven to get a replacement but not told when we would get the car back. We also have issues with the speaker and driver side window in the edge and not told of those would be fixed. I’m not happy that a brand new vehicle has so many issues. If this was a service vehicle I would have thought these would have been looked at and I would have gotten something off for having so many issues so early on.
1/29/2022
Jack H. VERIFIED CUSTOMER
I was very satisfied with my service today. I appreciate getting my car serviced on such a short notice. Thanks again
1/29/2022
Douglas S. VERIFIED CUSTOMER
All work completed ahead of schedule.
1/28/2022
Deborah N. VERIFIED CUSTOMER
The service was $20 more than expected and the car wasn’t washed or vacuum even though the temperature was warm enough to do it. Had I known it wasn’t going to be done I could’ve done it myself prior to it being serviced. If this is not a service offered anymore please let me know. I understand “everything “ is going up but $20 is too much for just an oil change. I think $10 more would’ve been more reasonable and would feel less like gouging in my opinion
1/28/2022
Brent K. VERIFIED CUSTOMER
Haley and the staff do an outstanding job, very polite, courteous, and prompt. Keep up the great work!
1/28/2022
Jennifer K. VERIFIED CUSTOMER
Excellent service as usual!
1/28/2022
Josh S. VERIFIED CUSTOMER
Service was excellent. Problems were diagnosed and solved quickly. Wish I would have came here first time instead of trying a different mechanics and wasting $350. Did a good job getting problem covered by my extended warranty company
1/28/2022
Kristopher M. VERIFIED CUSTOMER
Very expensive
1/27/2022
Rhonda D. VERIFIED CUSTOMER
My thanks on a speedy repair and excellant valet service!
1/27/2022
Benjamin V. VERIFIED CUSTOMER
Excellent service
1/27/2022
Joan P. VERIFIED CUSTOMER
Your team is always excellent!
1/27/2022
Angela S. VERIFIED CUSTOMER
Shout out to Dustin, did an amazing job and the rest of the staff I felt with, you’re time and effort is greatly appreciated, thank you
1/26/2022
Christopher S. VERIFIED CUSTOMER
Dustin was very professional and answered all our questions. He was wonderful to work with.
1/26/2022
Ryan T. VERIFIED CUSTOMER
Body shop did an excellent job with repairs!
Extremely grateful and appreciative of everyone involved in fixing our Explorer.