Aaron makes sure that he takes care of my car as it were his car. He makes the time to care and provide customer service. I prefer to bring my car in for service when he and one other service manager are there because they take the time to explain what needed to be done. Excellent!
1/22/2020
Ian F. VERIFIED CUSTOMER
No reply to text message. Appointment was made for 11:15am, car didn’t start getting worked on until after 12pm. Estimated finish time was 1:15pm, car wasn’t done until 1:45pm. Not happy, slow service. What’s the point of marking an appointment, if it takes 45min just to get the car inside to start getting worked on? Took 2.5hrs+ for a 1 hour job.
1/22/2020
Wendy S. VERIFIED CUSTOMER
The team in the Marina SF is outstanding! Thank uou
1/22/2020
Jose H. VERIFIED CUSTOMER
Juan Martín is a excellent person hi help me in everything need
Hi es a nice guy ????
1/22/2020
Donna B. VERIFIED CUSTOMER
Tommy has always been helpful, I've been at this Honda at Folsom st. Several times and he gave me excellent customer service.
1/22/2020
Raul C. VERIFIED CUSTOMER
Excellent service
1/21/2020
Devin P. VERIFIED CUSTOMER
Tommy was GREAT! IT was prior to meeting with him where there was a customer service breakdown.
1/21/2020
Jeffrey R. VERIFIED CUSTOMER
Rey was very kind and helpful
1/21/2020
Chet D. VERIFIED CUSTOMER
Appreciate your friendly service.
Thank you,
Chet D
1/21/2020
Ravi V. VERIFIED CUSTOMER
Helpful Tommy!!
1/21/2020
Ray K. VERIFIED CUSTOMER
Tyrone was very detailed as to what servicing needed to be performed on my 1999 Honda Civic. Not only that, he promptly informed me about an additional part that needed to be replaced during the servicing, which, to me, was proactive. I was extremely pleased with Tyrone's friendliness, courtesy, helpfulness, and professionalism. San Francisco Honda is the only place that has serviced my Honda in San Francisco, and I will surely be returning to the 9th Avenue location the next time my Honda requires servicing.
1/21/2020
Anna K. VERIFIED CUSTOMER
The price of your services is exorbitant—3-4x more expensive than anywhere I called in the city. I understand that your products are not after market but the labor alone far exceeded what I was quoted at other shops. It is simply neither market rate nor fair.
1/21/2020
Darrell B. VERIFIED CUSTOMER
GREAT SERVICE ????????????????????
1/21/2020
Yefim T. VERIFIED CUSTOMER
Problem was not fixed
1/20/2020
Carol C. VERIFIED CUSTOMER
Aaron Wong was fantastic
1/20/2020
Terence C. VERIFIED CUSTOMER
Very courteous!
1/20/2020
Bank Of. VERIFIED CUSTOMER
perfect service!
1/20/2020
Lena D. VERIFIED CUSTOMER
Great helpful friendly staff
1/20/2020
Brian J. VERIFIED CUSTOMER
SF Honda on 9th Avenue did a great job. I just hope this is my last recall based appointment!!!