Not your fault however the radio still isn’t working
5/16/2020
Emery F. VERIFIED CUSTOMER
Very nice guy and truthful. I appreciate everything he did to help me
5/16/2020
Marion B. VERIFIED CUSTOMER
Wonderful service highly recommend.
5/16/2020
Geneva M. VERIFIED CUSTOMER
Since the day we walked in Hampton we felt at home. Everyone we have meet has been very helpful
5/16/2020
Bonny B. VERIFIED CUSTOMER
Very friendly and professional.
5/16/2020
Lance W. VERIFIED CUSTOMER
Your guys and gals made me feel so at ease because I was so nervous about a factory defect which I owe it to my father for noticing!
Steven had his hands full with me because this truck means so much to me and he doesn’t have a clue on how. He spoke calmly and reassured me that he would do his best to take care of me in which he did with flying colors! Although I was upset with the defected part being on backorder he kept my nervous **** calm and I appreciate that like you can’t imagine!
I was nervous about going there because I was promised some touch up paint for a scratch that was there before I purchased the vehicle. I’m not one to be negative about a person because maybe he was busy.
All I can say about this past couple of days is I’m blessed with the all the employees who took care of US and staying positive and joyful through all this ____ we are going through!
Thank you,
Lance
5/16/2020
Lafayette Trim. VERIFIED CUSTOMER
Great service excellent staff thank y’all
As always superb company
5/16/2020
Wilson S. VERIFIED CUSTOMER
No comment
5/16/2020
John B. VERIFIED CUSTOMER
Great staff as usual. Also like the quiet rooms without the TV. That way I don’t care how long it may take I am still productive thanks
5/15/2020
Dottie L. VERIFIED CUSTOMER
Well where can I start. Let’s start at the end and get that over with. I received my car. Not sure what is going in the work area, but my guess is some house play with customers cars. Cause I don’t think the mechanic that signed the work that was on my car. ( here is a list.
1) Shift knob loose. I had to turn two complete rotations to get it tight.
2) My memory on my two seat setting were different
3) jumper cables removed from trunk. Not put back!
The repair were done in March. Repairs don correct. Polite service people. Good gob on your end.
Thought hard about saying anything. Don’t want anything from Toyota just wanted to let you all to know my experience.
Dale LaPorte
5/15/2020
Nyana T. VERIFIED CUSTOMER
They did a great job and were really personable. However I never asked them to rotate my tires. Not when i called in and made the appointment. And not when i dropped it off and requested service. I found out once work was completed and i got my bill.
5/15/2020
Delores R. VERIFIED CUSTOMER
Very satisfied with the service !!!
Thank you !!!
5/15/2020
Celeste R. VERIFIED CUSTOMER
Fantastic service!
5/15/2020
Kari H. VERIFIED CUSTOMER
I value the personal customer service from Emmett Crochet! He goes out of his way to make me feel special. He makes time to personally take care of all my needs and helps explain the details to help me understand any issues with my car. He is an absolute asset with Toyota!
5/15/2020
Angela F. VERIFIED CUSTOMER
Very helpful! I Especially liked that he told me to have a blessed day. God bless you all
5/15/2020
Judy M. VERIFIED CUSTOMER
He was nice. He didn’t introduce who he was at first But All was good Seems friendly
5/15/2020
Diana C. VERIFIED CUSTOMER
Professional services
5/15/2020
Terri F. VERIFIED CUSTOMER
He was very friendly and helpful.
5/15/2020
Kaleab A. VERIFIED CUSTOMER
Problem diagnosed and rectified effectively. Great service.