Drivers side front carpet was greasy. Didn’t realize it until I got home. Please place paper on floor next time.
Thank you
6/30/2023
Michele G. VERIFIED CUSTOMER
I always have a top notch experience when I come and Carice takes care of me! She’s professional, pleasant and greets you with a smile ! A plus service!
6/30/2023
Magdaline W. VERIFIED CUSTOMER
Steven is a great guy…
6/30/2023
Priscilla Bellard. VERIFIED CUSTOMER
My service was really good. The rep was very helpful. It wasn’t exceptional, but it was really good. It did take a little longer than expected being that I had an appointment. But overall it was good.
6/30/2023
Ken T. VERIFIED CUSTOMER
The young lady,Service writer , is a real asset to your company.
Engaging smile snd pleasant demeanor goes a long way with the public
6/30/2023
Patrick G. VERIFIED CUSTOMER
Thanks.
6/30/2023
Benjamin M. VERIFIED CUSTOMER
An oil change and tire rotation shouldn’t take 2hours and 15 minutes. I had to pick up my son by 3:30, missed that time by 30 minutes. 1:27 arrival, 3:45 exit time. Don’t tell me it’s going to be about an hour, if it’s going to be over 2 hours!
Then there was a comment about a stripped screw on the plate. The only place that has ever touched that for oil changes has been Hampton, so if anyone stripped it, it’s you guys.
6/30/2023
Nathan L. VERIFIED CUSTOMER
Leslie was very helpful
6/30/2023
Rachel H. VERIFIED CUSTOMER
Over all the service was good except for me having to wait almost 2 hours
6/29/2023
Perry B. VERIFIED CUSTOMER
She was very courteous and helpful with me.
6/29/2023
Theresa L. VERIFIED CUSTOMER
Brent is always helpful and courteous. I am always pleased with the service.
6/29/2023
David B. VERIFIED CUSTOMER
The only problem is that I didn’t get a phone call to notify me that my car was ready…. I had to in turn call the dealership myself.
6/29/2023
Mary H. VERIFIED CUSTOMER
I was very happy with my service.
6/28/2023
Dorothy C. VERIFIED CUSTOMER
All the work was done in a timely manner.
6/28/2023
Sheila C. VERIFIED CUSTOMER
Day one-service rep had trouble getting a hold of extended warranty company. So I left my vehicle. Day two-I called at least four times to get an update on my vehicle. Mid afternoon I called and asked to be placed on hold to speak with her. She said my vehicle was ready. Each time I called today I left a message and never got a call back with an update.
6/28/2023
Victoria J. VERIFIED CUSTOMER
Steven is a pleasure to work with. He is very helpful and thorough to make sure everything is done correctly and that I was informed about everything along the way.
6/28/2023
Betty A. VERIFIED CUSTOMER
Excellent, I am always taken care of. Carice is always helpful to answer my questions. I arrive for appointments, she takes over. Thxs
6/28/2023
Corky C. VERIFIED CUSTOMER
Steven is Top Notch material. He is always on his job in A form. This company is blessed to have such an employee!
6/27/2023
Laura R. VERIFIED CUSTOMER
She is always a pleasure.and she is definitely dedicated to giving you a great customer service e experience!thanks Hampton
6/27/2023
William C. VERIFIED CUSTOMER
Leslie
From day one back in 12/2022 my catalytic converter’s were stolen off of my 2019 Tundra plus my fuel line was damaged. Leslie work with my insurance company to make sure they would cover all of my Toyota original parts. Leslie was patient with me checking with her by texts and phone calls often wanting to know when the parts were coming in. My parts came in this past week and I could not come in last week due I was out of town. Leslie scheduled me to come in this Monday morning at 7 am. Your mechanics were able to get everything done today and I am a very satisfied customer!!! Leslie is the Best!!!