Team members said it wouldn't be long to rotate tires since they weren't busy yet and it still took OVER an hour...
2/8/2024
Jane L. VERIFIED CUSTOMER
Brent always has excellent advice, is knowledgeable about my vehicle, always answers his phone, or calls back quickly. He is a real pleasure.
2/8/2024
Connie O. VERIFIED CUSTOMER
Everyone was so nice, gave me periodic updates on service. Didn't take long
2/8/2024
Bonita B. VERIFIED CUSTOMER
Great service!
2/8/2024
Daryl B. VERIFIED CUSTOMER
Service writer Tandy was very professional and made sure our issue was resolved. Issue we had was that the interior smells like an oil can. There’s a hint of gasoline also. This was a very nauseating smell as we picked up our vehicle. We thought the smell was going away. When we entered the next afternoon, same smell existed. Now our 23 Sequoia has this nauses smell. Very disappointing
2/8/2024
John N. VERIFIED CUSTOMER
Very efficient, all were friendly, great experience!
2/7/2024
Sandy M. VERIFIED CUSTOMER
Friendly, quick and efficient service each and every time!
2/7/2024
Craig B. VERIFIED CUSTOMER
Always a pleasure
2/7/2024
Latosha T. VERIFIED CUSTOMER
Phillip is always great to interact with and responds within a timely manner.
2/7/2024
Rachel H. VERIFIED CUSTOMER
Steven was the best! He was accommodating to my schedule, even setting me up in a rental vehicle so I wouldn’t have to miss a day of work. He explained everything thoroughly and kept me informed every step of the way. I’m extremely satisfied with the whole experience.
2/7/2024
Phong P. VERIFIED CUSTOMER
no comment
2/6/2024
Harvey L. VERIFIED CUSTOMER
Very satisfied
2/6/2024
Patricia S. VERIFIED CUSTOMER
Randy was exceptional, so helpful and friendly. We are loyal customers of Hampton because of Randy !
2/6/2024
Katherine H. VERIFIED CUSTOMER
Everything was fine but it sure took a long time.
2/6/2024
Cain M. VERIFIED CUSTOMER
Steve handled everything professionally and very courteous.
2/6/2024
Phyllip M. VERIFIED CUSTOMER
Thanks for everything Job well done
2/6/2024
Colby E. VERIFIED CUSTOMER
Took 3 hours
2/6/2024
Ronald H. VERIFIED CUSTOMER
Always polite, informative and Professional
2/6/2024
Preston C. VERIFIED CUSTOMER
Employees are very polite and my wait was not long at all.