Dulsey is great! The girls that work behind the checkout counter are always rude- whether in person or on the phone.
4/25/2024
Joyce F. VERIFIED CUSTOMER
The service was helpful and were courteous. Things were really busy so I understand that I had to wait my turn. I guess some days ate just that way.
4/25/2024
Erica P. VERIFIED CUSTOMER
My car was there for several hours. When I called to find out the status about my car I was told they was backed up and they didn’t get to it in the manner of of time I was told.
4/24/2024
Wanda H. VERIFIED CUSTOMER
Thanks for good service
4/24/2024
Mildred D. VERIFIED CUSTOMER
Service at Hampton Toyota is always excellent! People are friendly at service department and they explain what’s been done . My car looks great ! Very happy customer!
4/24/2024
Mary O. VERIFIED CUSTOMER
Auto Butler only. Just disappointed that I wasn't called when the vehicle was finished. Tight schedule of events afterward. Other than that, all good!!!
4/24/2024
Annie B. VERIFIED CUSTOMER
Mr. Randal provided excellent service and care during my scheduled maintenance visit! He was courteous and professional, answering all of my questions and providing a detailed breakdown of the services completed.
4/24/2024
Peggy H. VERIFIED CUSTOMER
I really appreciate that I was also able to do my Auto Butler at the same appointment. While I waited, I enjoyed popcorn and a warm chocolate chip cookie. Thanks for making the time waiting enjoyable. The service was excellent and I would recommend Hampton to anyone .
4/23/2024
Vincent M. VERIFIED CUSTOMER
Excellent attention and rapid service
4/23/2024
Kathy D. VERIFIED CUSTOMER
Philip was very helpful with explaining some things I didn’t know about having to bring my vehicle to Ford and clearing up insurance information so I wouldn’t have to pay more than I needed for the work on it.
The only thing is I wish they would have explained it earlier to me
Would have saved me 100 dollars
He was great????
4/23/2024
Michael V. VERIFIED CUSTOMER
Too much confusion with passing my ticket between 3 service reps. Communication between staff and representatives was not on point today. Overall, happy with my service, just not the normal exceptional I am used to. Tech suggesting I go straight for a $3000 repair as opposed to a dye to diagnose the exact location was a little off-putting. Definitely was presented with my options.
4/23/2024
Jeff D. VERIFIED CUSTOMER
No complaints
4/23/2024
Calvin R. VERIFIED CUSTOMER
Always a pleasant experience at Hampton.
4/23/2024
David B. VERIFIED CUSTOMER
N/A
4/23/2024
Belinda U. VERIFIED CUSTOMER
Spoke to manager and he offered another free detail job. Randy was very nice. He took care of the issues. It’s the personnel that didn’t do their job well that did the detail. After I left I had to clean the glass on the dashboard. It was all smeared.
4/23/2024
Jacques D. VERIFIED CUSTOMER
Leslie was great but your prices are too high.
4/23/2024
Rhonda G. VERIFIED CUSTOMER
Randal was extremely informative, professional and let me know everything going on with my car! Kind, knowledgeable and experienced guy!