Steven is always a pleasure to work with! He greets you warmly and keeps you informed regarding your vehicle as you wait! Very professional and kind!
1/9/2026
Connie J. VERIFIED CUSTOMER
Leslie is always so nice and friendly. She makes sure I am taken care and makes sure my vehicle is working properly. Love dealing with Leslie
1/9/2026
Jan B. VERIFIED CUSTOMER
Best service ever!
1/8/2026
Laura L. VERIFIED CUSTOMER
Leslie is always a pleasure. She is always upbeat and friendly. Keeps you informed.
1/8/2026
June M. VERIFIED CUSTOMER
Your welcome.
1/8/2026
Luke D. VERIFIED CUSTOMER
Great service!
1/8/2026
Jerry B. VERIFIED CUSTOMER
Leslie was great & professional
1/8/2026
Greg K. VERIFIED CUSTOMER
Leslie does a great job!
1/8/2026
Nelwin R. VERIFIED CUSTOMER
Done in timely manner.
1/8/2026
Kevin F. VERIFIED CUSTOMER
Lisa is great.
1/8/2026
David H. VERIFIED CUSTOMER
We chose Hampton when we purchased our Sienna because of your outstanding service department we knew Mr. Jardell from our past Toyotas. We knew of your outstanding service from the way we were treated in the past.
Dulsey was an added treat for this vehicle. We absolutely love her and we hope she can continue to to be our service advisor for the entire time we own our Sienna, which we hope is a long time.
They did the the. “auto butler” service today. Our Sienna is one year old and it looks new. Thank you to the Hampton service team.
1/8/2026
Calvin R. VERIFIED CUSTOMER
Everyone at Hampton is always very nice and professional ????.
1/7/2026
Micheal T. VERIFIED CUSTOMER
Leslie is an Awesome person. She does Great work.
1/7/2026
James R. VERIFIED CUSTOMER
Just excellent
1/7/2026
Yuling H. VERIFIED CUSTOMER
Leslie is always professional and wonderful in her work with me!
1/7/2026
Cynthia Wilks. VERIFIED CUSTOMER
The service dept. is so amazing. The staff is very friendly and informative of everything. Very satisfied and would recommend that if anyone needs service, this is the place to go.
1/7/2026
Robin V. VERIFIED CUSTOMER
As always, Leslie was top notch! Very helpful, thoughtful and honest.
1/7/2026
Kathryn S. VERIFIED CUSTOMER
It just took longer than I had hoped.
1/7/2026
John R. VERIFIED CUSTOMER
I always know Randal will be sure the service is done right and on time.
1/7/2026
Cora D. VERIFIED CUSTOMER
Number one there was no transaction. I called for the price on a key for a push to start car. Thats it. I was transferred to a departMent that didnt answer 3 times before I was finally transitioned over to a rep in parts who gave me a price. I want to make note of something. If you are unsure of what transitioning someone over means in regards to call center etiquette then that mean Toyota needs to train their reps. The call flow with HamptonToyota needs work. Improving it would make a big difference in customer service scores. Just because a mechanic is a mechanic doesnt excuse him from lack of customer service skills. If u are going to work with customers follow through with appropriate methods of interaction with customers. From the initial call to the customer feedback survey. Follow through matters in customer service. I hope this makes sense.