My service at Auffenberg Nissan was great as usual. The necessary maintenance was done to my car quickly and my service technician was knowledgeable and made useful suggestions.
10/7/2022
Richard F. VERIFIED CUSTOMER
From service writer to mechanic to check out, your team is great. Thank You
10/7/2022
Rosie G. VERIFIED CUSTOMER
Completely satisfied
10/7/2022
AISHA A. VERIFIED CUSTOMER
Chris is a great customer service skills
10/7/2022
Allan S. VERIFIED CUSTOMER
Very prompt oil change at approximately 20 minutes.
10/6/2022
Kelly L. VERIFIED CUSTOMER
Brought vehicle back in because something still draining battery,
Last appointment was given new battery and told that was problem along with adjusting brake pedal to fix shifting problem.
The new 82 month warranty battery needed jumped in less than 6 months
So to find out the cause im told i needed to pay 100 to diagnose battery and its dead(already new that!) and to go further purchase new battery and pay additional $100 diagnosis, purchased oil change and was NEVER Done
Asked to speak to Kenn Lards boss and told he doesnt have one and no one else we can speak to . $240 later no answers and no oil change done, guess this is how customers purchase vehicles from Auffenburg are treated , not to mention how rude and unprofessional Kenny was.
When paying I asked Britton if there was someone else I could speak to and he said no only Kenny, there isnt anyone else above him at Auffenburg
Lesson learned on where not to go for services or to purchase any vehicles from
10/6/2022
TANYA K. VERIFIED CUSTOMER
As always all employees were very personable, and my wait was not long!
10/6/2022
Antwane T. VERIFIED CUSTOMER
Your guys that was at the counter was very rude initially. Please have him work on his customer relation skills. Other than that it waa good
10/5/2022
Gerald J. VERIFIED CUSTOMER
Very nice and fast service.
10/5/2022
Jerry B. VERIFIED CUSTOMER
We are new in this area snd very pleased to find a dealership that made us feel at home. Your service representatives were helpful and courteous.
10/5/2022
SCOTT B. VERIFIED CUSTOMER
I recently had new tires put on. After I picked the vehicle up, one of the tires was showing it only had 18 psi, and another tire wouldn't register at all so I turned around and an employee filled it up for me and said give it about a quarter of a mile to calibrate. No biggy. The next day as I drive to work, the tire now reads 26 psi instead of 35 and the other tire still won't register, tire and warning lights on the dash are on leaving me worried to drive it.
10/3/2022
Molly R. VERIFIED CUSTOMER
My vehicle service was very well done. Dakota took my information and informed of details about my car I did not know. He walked me through each step and was very kind throughout the whole process. I will definitely be coming for all of my service needs.
10/3/2022
Andrew G. VERIFIED CUSTOMER
Jeanine did a great job and the price was right
10/2/2022
LAWRENCE W. VERIFIED CUSTOMER
So far it runs great if there aproblem u guys handle it fast. My hood latch r missing screw.i sent pic of it to the text number
10/1/2022
JOHN G. VERIFIED CUSTOMER
I really liked the shuttle service. Clear explanation of work completed.
9/30/2022
Regina J. VERIFIED CUSTOMER
Excellent customer service
9/30/2022
Leigh H. VERIFIED CUSTOMER
Very good advice. Open concern with appropriate choices provided to resolve my issue. Very good service!
9/29/2022
Geraldine J. VERIFIED CUSTOMER
Dakota was excellent. He answered all my questions and took great care of me. Beautiful new facility. I was able to work from there without a lot of noise. **********for Dakota!!!