I will respond once I get it. Service was great, Denis was charming, miss the kiddie area though, I would rather watch Disney movies rather than golf, sports, or HGTV any day - and I am 66.
7/12/2021
Rhonda S. VERIFIED CUSTOMER
He was amazing! Took care of everything and all i had to do was drop off and pick up! Best experience I’ve had at a Honda service center !
7/12/2021
Jared R. VERIFIED CUSTOMER
Dennis Palacio was awful. He provided good information about the service and then proceeded to stay up to date with his **** on YouTube. Apparently, my vehicle was ready for over 40 minutes without receiving any notification from him or anyone else. However, not a second of YouTube was missed by Dennis while we waiting patiently and became more and more displeased with him. Check his browser history for the boys on bicycles. I will return to Spreen Honda for future service, but I do not want Dennis to service me. Very displeased with his customer care.
7/12/2021
Benedict P. VERIFIED CUSTOMER
We called for an appointment for oil change & tire rotation t Friday evening for Saturday & I was booked Servuce rep said just bring your car early & we’ll take care of you …And that’s exactly what they did even though the appointment was full.. 4 hours later the pilot was done including a car wash….THANK YOU SREEN HONDA
7/12/2021
Sandi T. VERIFIED CUSTOMER
My car was taken care of efficiently and was finished in a timely manner. Thank you. Everyone was courteous and kind.
7/12/2021
Chemical Consultants. VERIFIED CUSTOMER
Dennis kept me abreast every step of the way until my vehicle was ready for pick up. Excellent customer service!
7/12/2021
Jeffrey D. VERIFIED CUSTOMER
Travis was extremely knowledgeable, got me in and out faster than I could’ve hoped for, and had an answer for every question I had!
7/12/2021
Corrine B. VERIFIED CUSTOMER
Ronald was very helpful and prompt
7/12/2021
Amanda S. VERIFIED CUSTOMER
Yonic is always incredibly helpful. He made sure everything was completely taken care of and that I was satisfied with my service.
7/12/2021
Jaime J. VERIFIED CUSTOMER
I understand that would the fuel pump is changed some to all the fuel most be drained, but as soon as I walked up to my car you can smell the fuel and the smell has been lingering.
7/11/2021
John N. VERIFIED CUSTOMER
I brought my 2016 odyssey to fix a flashing engine light to your dealer 3 times in 2 weeks and it has not been fixed yet. I am told I could drive it for 2 weeks then bring it back for your dealer to investigate further. This is taking a lot of my precious time and also my wife too scared to drive the odyssey around.
7/11/2021
Frederic B. VERIFIED CUSTOMER
I assume the service was done well… Eric is a great guy who treated me very well with courtesy and kindness… The service took 3 1/2 hours after I made an appointment… That was my disappointment
7/11/2021
Omar B. VERIFIED CUSTOMER
Bad communication. I was the one that had to call 2 times to get an update.
7/11/2021
Piseth K. VERIFIED CUSTOMER
excellent service
7/11/2021
Lester J. VERIFIED CUSTOMER
Ron has consistently provided excellent customer service. I have been a customer of Honda Cars Corona / Spreen Honda for more than 15 years and Ron has always been helpful.
7/10/2021
Samantha V. VERIFIED CUSTOMER
Travis was really helpful in letting me know what my car needed. He explained in detail and was super nice. Thank you!
7/10/2021
Sharon K. VERIFIED CUSTOMER
Gabriel was great super happy with him and the service team. He was off the day I picked up my car but made arrangements to speak with another teammate