$725 to change a starter is more than twice as other Mechanic, ofcourse I am not happy, and I would never do any repairs with you guys
10/13/2019
Mary F. VERIFIED CUSTOMER
Ron was great! Great customer service! Didn’t try to sell me anything I truly didn’t need.
10/13/2019
David S. VERIFIED CUSTOMER
Marina is new and worked very hard to make sure I was informed about the status of my repairs.
10/13/2019
Sanjiv A. VERIFIED CUSTOMER
Ron was great friendly and professional at the same time. Great experience.
10/13/2019
Michael T. VERIFIED CUSTOMER
Marina took great care to ensure my vehicle was serviced properly and that we didn't have to wait needlessly. She's very nice and it was a pleasure to work with her.
10/13/2019
Parshottam L. VERIFIED CUSTOMER
Good
10/12/2019
Huy T. VERIFIED CUSTOMER
Great
10/12/2019
Eduardo B. VERIFIED CUSTOMER
Great job
10/12/2019
Amber T. VERIFIED CUSTOMER
Not very impressed with the customer service I received. I had some parts that were ordered months ago for my accord. I was never contacted when they came in. I even followed up several weeks later and was told they had not come in yet. I went a few days ago to get my oil change. I spoke with the service guy about reordering it. He told me that it was no longer under warranty however when I ordered it the first time it was still covered. I was also told that I would not have to pay out of pocket. The service guy proceeded to tell me that it was cosmetic damage and that I was to blame for the damage. When I’m the past I had other parts on the dash replaced. He was not very helpful had a bad attitude and was condescending towards me. He kept interrupting me and wouldn’t even hear my story. He was quick to say that who ever helped me in the past I would need to talk to about this again. The service guy was not helpful at all. Isn’t that there job to help the customers out. What happened to taking care of you customers like in the Honda commercials. My family and I have purchased several vehicles from this dealership. I will make sure this is the last time and will go elsewhere for any future service or maintenance needs.
10/12/2019
Dolores W. VERIFIED CUSTOMER
Gilbert was very professional in handling my service needs. His customer service skills were very evident. He made me feel like the most important customer there. He really exemplifies the “Helpful Honda” dealer image!!!
10/12/2019
Douglas F. VERIFIED CUSTOMER
The service was excellent. Ms. Reza was helpful, knowledgeable and extremely nice.
10/12/2019
Nichole M. VERIFIED CUSTOMER
She provided excellent and friendly customer service. She made me feel welcomed and was able to answer all my questions.
10/12/2019
Cynthia H. VERIFIED CUSTOMER
Thank you to Ron for his assistance with advising me of what needed service now & what could be done later. That's why we come back to this service dept. Great service with friendly, professional attitudes.
Thank you!
10/12/2019
John E. VERIFIED CUSTOMER
it took to long for a oil change
10/12/2019
Carlos S. VERIFIED CUSTOMER
Thanks Gilbert! Great service.
10/12/2019
Rizaldy S. VERIFIED CUSTOMER
Job well done. Communicates well with customers. Provides daily updates. Thanks
10/12/2019
Carmen E. VERIFIED CUSTOMER
Very friendly The whole staff was awesome And it didn’t take long
10/12/2019
Shannon G. VERIFIED CUSTOMER
I have been going there for 3 years, never satisfied, I am sure you know by previous comments. I have to say Vivian is amazing. She does her job and does it with honesty and integrity! If everyone would be more truthful, helpful, and “real” things would be better. Cut all the BS and teaching your staff to tell us customers what you think we want to hear and just tell the facts of the situation at hand. Only returned cause I had a coupon. Was forced to go elsewhere last oil change.