Mark always does a good job and is extremely helpful.
1/16/2020
Buoy Media. VERIFIED CUSTOMER
It impossible to get in contact with the service department. I only got through when I called James that sold us the car.
This is not the service department's fault, but the management. They are clearly not enough people to do the job.
This my first try having my car serviced at Island Lincoln, so maybe it just was bad luck.
1/16/2020
Richard R. VERIFIED CUSTOMER
I, as a customer, appreciate interacting with Ashli. She is a stellar representative for your organization.
1/16/2020
Georgia W. VERIFIED CUSTOMER
Mark was a professional all the way, your
Lucky to have him as your employee.
Thanks,
Bill & Georgia W
1/16/2020
James H. VERIFIED CUSTOMER
Mark is a top-notch customer service representative who’s diplomatic skills symbolize the outstanding quality we’ve grown accustomed to and that keep Land Rover customers like me beyond satisfied!
1/16/2020
Robert G. VERIFIED CUSTOMER
Good job done quickly
1/16/2020
Grayouski J. VERIFIED CUSTOMER
Great customer service....
1/16/2020
Bruce L. VERIFIED CUSTOMER
Mark really takes care of us. He is a great representative for Island Lincoln.
1/16/2020
Mark G. VERIFIED CUSTOMER
The service intake process seems somewhat disorganized. We were redirected from the service entrance to the express entrance, had to get back in our car and had to drive around in a circle around the entire building. The courtesy car driver used very crude language in front of my wife. When we picked up our car it was still wet from being washed. I think you folks should try harder to make scheduled maintenance visits a pleasant experience. We like our new MKz and hope that you value repeat business.
1/15/2020
Mary V. VERIFIED CUSTOMER
Excellent service! Very professional and kind.
1/15/2020
William V. VERIFIED CUSTOMER
Beyond professional, courteous and empathetic.
1/15/2020
William M. VERIFIED CUSTOMER
Excellent Service as usual by Mark
1/15/2020
Joyce W. VERIFIED CUSTOMER
Mark was excellent unfortunately upgraded could not be completed Mark will notify me when it can be done
1/15/2020
Homi C. VERIFIED CUSTOMER
Excellent and very quick service under the direction of Mr. Graham Ohlmann. He has excellent interpersonal and professional skills.Enjoyed my visit.
1/15/2020
Melvin R. VERIFIED CUSTOMER
Mark was very professional and helpful.
1/14/2020
James G. VERIFIED CUSTOMER
Very professional service.
1/14/2020
Daniel K. VERIFIED CUSTOMER
Took some time but happy with results
1/14/2020
James B. VERIFIED CUSTOMER
My engine light is still on my remote start
Still doesn’t work
1/14/2020
Lawrence H. VERIFIED CUSTOMER
Service department did a through inspection of the vehicle and found items that should be attended to even though the vehicle went in for just an oil change. I have trust and confidence in Island Lincoln Jaguar Land Rover dealership.