Mr. Mark Lauretta was great! He was very helpful and very accommodating with a pleasant and friendly smile every time he spoke to me! Patient and definitely eager to please. A valuable employee for the Company!
5/25/2020
Mary Y. VERIFIED CUSTOMER
Have always been completely satisficed with the service.
5/23/2020
****S. VERIFIED CUSTOMER
Very Pleased with service and work completed
5/23/2020
Javier C. VERIFIED CUSTOMER
Nice Job!
5/23/2020
Donald P. VERIFIED CUSTOMER
Brought car in thursday for directional not working. Was told it needed a module and was ordered overnight. Picked car up Friday afternoon directional didn’t work at first then I thought computer needed to reboot it started working. Was heading to Orlando it started to malfunction again. I had called Ashli . On way to dealership it started to work again I called and said it was working. Now only does it not work but when I start vehicle it says Service Required.
5/22/2020
Kristen H. VERIFIED CUSTOMER
Excellent job by Mark and his professional team!
5/22/2020
Alice M. VERIFIED CUSTOMER
Ashli is the best we have ever had. I can’t say enough of good things about her. The service was great! Thank you, thank you!
5/21/2020
Maitland G. VERIFIED CUSTOMER
Mark and his team have worked with me for over20 years. TheuGgreat service and friendly.
5/21/2020
Michelle M. VERIFIED CUSTOMER
Ashley is amazing! It’s been 10 years
5/21/2020
Rodney R. VERIFIED CUSTOMER
Excellent as always
5/21/2020
Terry T. VERIFIED CUSTOMER
Excellent service and looked out for me!
5/21/2020
Joel A. VERIFIED CUSTOMER
Efficient. Very quick turn-around. Thank you Mark.
5/21/2020
Rose B. VERIFIED CUSTOMER
Service is always excellent!
5/21/2020
Richard G. VERIFIED CUSTOMER
Took a little longer than expected, but fortunately there is a great restaurant (Island) across the street.
thanx
5/21/2020
Dennis F. VERIFIED CUSTOMER
Very nice and helpful
5/21/2020
Robin W. VERIFIED CUSTOMER
Great service!
5/21/2020
April B. VERIFIED CUSTOMER
The overall experience was splendid ????
5/20/2020
Adam F. VERIFIED CUSTOMER
Service was handled quickly and correctly
5/20/2020
Mitchell A. VERIFIED CUSTOMER
Brad is a true professional. Truly takes the stress out of the dlr experience
5/20/2020
Michele S. VERIFIED CUSTOMER
Brad has always been so incredibly respectful on every level of service. He is always very kind, patient & informative with the service information regarding my Jaguar(s) and quick to call or text with any updates on the service of my car(s). He is always reassuring that my cars "are in good hands" with the Jaguar service department at the Merritt Island location, and Bad is also very thorough in getting any extra information needed with all my questions or concerns. Brad is always so cordial and let's me know that he is more than happy to assist me & help make my experience a positive one when getting any service done on/with my cars. He is terrific with his customer service skills & car knowledge...he explains the service so it's clear and manageable to understand...Brad is awesome!!!