I was kept informed along the way about diagnostic testing and part replacement decisions. Graham always had time to speak to me about the service.
10/22/2019
Jac-Ed Corp. VERIFIED CUSTOMER
Car was not cleaned good ithe windshield was dirtier than when we brought it there
10/21/2019
Franklin L. VERIFIED CUSTOMER
I was very satisfied with the results however...
If you have an appointment for service you should expect to have your car worked on that day. The explanation given to me is, you have a slot but not put on repair cue until the car arrives. That just doesn’t make sense. No need to have car there if it is going to sit on the lot for a day without being worked on. Not sure how other auto service departments work, I just have never had an issue where my car was not worked on the day it was brought in. So the people working at your dealership are very kind. Your procedures need improvement.
10/21/2019
Timothy F. VERIFIED CUSTOMER
Everyone was friendly and helpful and your facilities for waiting were great for getting work done. Thanks.
10/20/2019
Dit Renovations. VERIFIED CUSTOMER
Brad kept me informed on progress of my vehicle service which was great.
10/19/2019
Arnold C. VERIFIED CUSTOMER
Everyone was very helpful, service great. Steve Cherry fixed a fob for me that didn’t look fixable. Great experience.
10/19/2019
Sharon C. VERIFIED CUSTOMER
Mark is such a wonderful service manager
10/19/2019
Ocasio, Mildred. VERIFIED CUSTOMER
Excellent, on time and professional
10/18/2019
Kathleen K. VERIFIED CUSTOMER
I have always had a great experience at the Quick Lane.
10/18/2019
Martha V. VERIFIED CUSTOMER
Brad was very courteous and pleasant to deal with. He’s a really nice young man.
10/18/2019
Rita C. VERIFIED CUSTOMER
Great job
10/18/2019
Greg D. VERIFIED CUSTOMER
I'm happy
Thank you.
10/17/2019
Gayla A. VERIFIED CUSTOMER
I was completely satisfied with the service from Island Lincoln dealership. Very professional and accommodating.
10/17/2019
Mary R. VERIFIED CUSTOMER
Excellent service as always
10/16/2019
David G. VERIFIED CUSTOMER
Outstanding service!
10/16/2019
Robert S. VERIFIED CUSTOMER
Since our purchase of the 2018 MKC, we've had solid exemplary service from Mark Lauretta and Island Lincoln
10/16/2019
Patel, Sunil. VERIFIED CUSTOMER
Thank you for everything
10/16/2019
James L. VERIFIED CUSTOMER
Was fast and friendly service.
10/15/2019
Roger C. VERIFIED CUSTOMER
Great service as always. I have purchased 2 vehicles there and am very pleased
10/15/2019
Mariela B. VERIFIED CUSTOMER
Ashi was fantastic and very friendly and helpful
I highly recommend her