Kevin was super kind and helpful! Made the entire experience easy and quick.
2/23/2022
Nazareth V. VERIFIED CUSTOMER
Crack in windshield is still there even though it was “addressed” as well as the alignment issue
2/23/2022
Bradley F. VERIFIED CUSTOMER
Kevin did a great job at explaining everything to me and managing my expectations around timing while I was waiting.
2/23/2022
Inam R. VERIFIED CUSTOMER
Gus was great and went up and beyond to make sure all my questions were answered. I was extremely disappointed that my car was not cleaned or washed. Gus offered a car wash at a future date and when I arrived today, I was told there is a 45-50 min wait. I took my car to shell instead as my time is priceless. My suggestion is work with a gas station and give a coupon redeemable at the gas station for a wash. You have great staff but minor things like complementary wash should be the norm, not the exception. By the way, both Gus and Nick are phenomenal employees and I will not hesitate to give them a 10/10 for their customer service.
2/22/2022
Vadim B. VERIFIED CUSTOMER
Nick always greets customers with a smile, always provides excellent advice and customer service! Just amazing!
2/22/2022
Fred D. VERIFIED CUSTOMER
Kevin was excellent. Not sure that the $90 I paid for wiper blades did anything for any improved function, that’s my only question here. But Kevin was honest and may have saved me extra money for work not deemed absolutely necessary. I appreciated that very much!
2/22/2022
Robert O. VERIFIED CUSTOMER
Kind, courteous, and professional.
2/22/2022
Michelle B. VERIFIED CUSTOMER
Excellent friendly and reliable service.
2/22/2022
Richard P. VERIFIED CUSTOMER
Excellent service
2/22/2022
James H. VERIFIED CUSTOMER
Gus was very knowledgeable, and helpful
2/22/2022
Thomas K. VERIFIED CUSTOMER
Again, completely satisfied
2/21/2022
Gail H. VERIFIED CUSTOMER
Nick has been our trusted advisor for many years
2/21/2022
Paul M. VERIFIED CUSTOMER
Everything was extremely excellent
2/21/2022
Bruce L. VERIFIED CUSTOMER
Nick was awesome to work with regarding the servicing of my vehicle. I will always take my car to McGrath Acura in Libertyville for all my servicing needs. I was very pleased with Nick and the entire staff. Thanks!!
2/21/2022
Irma O. VERIFIED CUSTOMER
I liked the service, thank you very mucH!!
2/20/2022
Scott I. VERIFIED CUSTOMER
Nick was very helpful answering a question I had. I plan on having Nick handle my future services.
2/20/2022
Marc H. VERIFIED CUSTOMER
Kevin was extremely helpful
2/20/2022
Joseph M. VERIFIED CUSTOMER
Nick is Great! Always takes care of me in scheduling and explaining things. A real asset to McGrath
2/19/2022
Mike C. VERIFIED CUSTOMER
Thank you , Gustavo is always honest and kind to me .
2/19/2022
Keith M. VERIFIED CUSTOMER
Kevin was professional, articulate, helpful , and knowledgeable.
He informed me of service costs and future service needs.
He is a great ambassador for your Acura dealership