He was candid about expected costs and straightforward about wait times and tasks. I appreciated his candor.
4/28/2019
Ernest B. VERIFIED CUSTOMER
He is an excellent employee and you guys should be very grateful to have him he does his job and make sure that you understand the complete service that you've had thank you once again Herman for all your help hope to see you so
4/28/2019
Lorraine H. VERIFIED CUSTOMER
Very happy with the service. And the time that it took. And it was so nice that they washed the truck as well .
4/28/2019
Diego D. VERIFIED CUSTOMER
Avedis was the best Nissan representative that I’ve dealt with in the service department in the 2 1/2 years I’ve owned my Sentra.
4/27/2019
Minerva M. VERIFIED CUSTOMER
Very helpful and informative
4/27/2019
Humam A. VERIFIED CUSTOMER
Paid for vehicle diagnostic and didn’t get accurate information, just vague response . Totally lost all credibility as a trusted dealership . Wouldn’t recommend any of my fellow community members there for service . Will continue looking for good old Honest American auto repair facility .
4/26/2019
Ting-Li A. VERIFIED CUSTOMER
Very fast
4/26/2019
Cwamne H. VERIFIED CUSTOMER
I was in and out staff is very friendly I will be coming for any needs for my car keep up the good work
4/26/2019
Mary M. VERIFIED CUSTOMER
Thank you for the quick service.
4/26/2019
Dane E. VERIFIED CUSTOMER
Juan was great as usual!!
4/26/2019
Karen M. VERIFIED CUSTOMER
Great job... incredible customer service! Thank you!
4/26/2019
David C. VERIFIED CUSTOMER
Avedis was great and extremely helpful. Very professional.
4/25/2019
JAIME C. VERIFIED CUSTOMER
Muy satisfecha????
4/25/2019
Steven D. VERIFIED CUSTOMER
Yes !! Vincent is an awesome associate. He demonstrated exceptional customer service.
4/25/2019
Roberta M. VERIFIED CUSTOMER
Herman was very polite. Helped me understand what work my car needed. Kept in touch by txt to keep me informed.
4/25/2019
Juan C. VERIFIED CUSTOMER
Very satisfied Lily was very professional
4/25/2019
Nicole C. VERIFIED CUSTOMER
Over the years I have been pleased with Nissan and their mission to provide great customer service . My profession allows me to travel all across the United States . While traveling I’ve made several stops to Nissan dealerships for service maintenance to my vehicle. This was the first time a Serviceman made me feel as if I was a bothering him. This happened when I asked David P if he didn’t mind explaining to my family member the issues that was found with my car . David’s response was “Oh my god I have another customer here in front of me.” I felt rushed and felt like I was bothering him asking him to explain to someone who knew more about mechanical work then I. I came into the dealership on 4/23 and spoke with David and Nikki his supervisor about the incident . David apologized and stated “you wasn’t suppose to hear that” . Nikki the manager over the service department also apologized for his behavior . Although I vow to never do business with Fontana Nissan ever again . I am still a loyal customer to the brand.
Thank you
Nicole C