The customer service was excellent. They kept me informed about how long it was going to take and what was going on with my car. What ever else my car would take to get my car updated and running like it was new.
11/20/2019
Heather S. VERIFIED CUSTOMER
Lily was so friendly very welcoming, very helpful
11/20/2019
Dennis J. VERIFIED CUSTOMER
I waited about 15-20minutes be a service person came out to get me started. I was waiting for a shuttle ride that never happened.
11/20/2019
Cristina P. VERIFIED CUSTOMER
Very satisfied you kept me informed
11/20/2019
Regina A. VERIFIED CUSTOMER
Herman did a great job solving my issue in a very timely manner...he will be the rep i will be looking for when i take in my car..give the man a raise..great job Herman...i appreciated it..Thank You so much Herman
11/20/2019
Theodore T. VERIFIED CUSTOMER
I very happy with the service, car care and speedy completion. Very happy.
11/19/2019
Maria W. VERIFIED CUSTOMER
5 horas me hicieron esperar ????
11/19/2019
Jose A. VERIFIED CUSTOMER
Muchas gracias por preocupar por sus clientes Latinos ,la Señorita me aprendio muy amablementw y contesto a mis preguntas ,she was very polite,and helpful thank you very much.
11/19/2019
Dominique A. VERIFIED CUSTOMER
Herman was very helpful and did his job perfectly. I’m a little
Frustrated that my car was not fixed and I have to take it back a 2nd time. I was
Told my car is good to go and nothing was found to be wrong but that’s not the case!
11/19/2019
Martha C. VERIFIED CUSTOMER
Juan did a great job
11/19/2019
Art V. VERIFIED CUSTOMER
Very polite and very helpful
11/19/2019
Francisco J. VERIFIED CUSTOMER
Nice guy
11/18/2019
Kelly F. VERIFIED CUSTOMER
Service advisor was efficient and professional. Thank you .
11/17/2019
Gustavo R. VERIFIED CUSTOMER
The service was great and the person that served my needs for my vehicle was very attentive and polite Thank you Crystal, and the Gentleman that drove me home was Super polite and nice to me I totally forgot to ask for his name. Overall I am very thankful for employees Like this ????????????
11/17/2019
Hector A. VERIFIED CUSTOMER
EN ESPA?OL???????????
11/17/2019
Marco M. VERIFIED CUSTOMER
When I called to set up an appointment they told it would be one wait, when I got there they told me two hours, but when it was all done it was three hours. When I finally got the keys back the attendant said they had wash my car, and yes, it wasn’t washed. So pretty much I’m not satisfied or happy with my recall job I got. Last month I had service to be done and I got basically the same treatment. I had an appointment at 8:30 and I was in line for 20 minutes and the service attendant took care of others , so I left without getting the service to the car. So with the experience of today I don’t think I will come back to service the vehicle on the regular schedule that I was to follow. Thank you for letting me express myself on today’s experience. Blessings
11/17/2019
JOSE M. VERIFIED CUSTOMER
Very professional and honest. Will def come back again
11/17/2019
Donald G. VERIFIED CUSTOMER
Herman was truly a professional at what he does. He explained everything that needed to be done with the car Ken was very good about answering questions that I had. My thanks not only to Hermann but the service manager Nikki for the job she performed today by taking pictures of the top of my daughter's car (where we are fighting a loss of clear on the paint) so that we could get together with consumer affairs.