I enjoyed the service I received from Herman Rivas. He checked me in kindly and quickly when he finally had the chance to do so. This was my first ever Saturday service at your dealership, and I was disappointed with the length of time I had to wait to get checked in, especially since my appointment was made over 4 months ago. I arrived at around 8:15 am and wasn’t checked in until almost 9 am. I realize you guys are very busy. In fact, I’m glad you are because it means you’ll be able to service my vehicle for years to come. I just wonder if there’s any way to stagger the appointment times better to avoid the long wait queues to check in. You could maybe have an option on the website allowing the type of service to be selected and then limit the amount of appointments per hour or something. Other than that, I loved your waiting area popcorn, donuts and coffee machine! ???? Your facility is very clean and bright as well.
12/16/2019
Grham H. VERIFIED CUSTOMER
Herman constantly kept me updated on the status of the car and went far and beyond to help us. I owe him big time!
12/16/2019
Tiffany H. VERIFIED CUSTOMER
Lily is amazing!! Shes very nice and really helped me with understanding the process.
12/16/2019
Mayra M. VERIFIED CUSTOMER
100% Satisfied..thank you so much Herman for your excellent costumer service.
12/16/2019
Carlos D. VERIFIED CUSTOMER
Fast and friendly as always!
12/15/2019
Romemica W. VERIFIED CUSTOMER
Herman was awesome! He always shows the utmost professionalism and goes above and beyond to make sure that I am satisfied with my service and have a pleasant experience with Nissan. I look forward to giving him a great review in the survey.
12/15/2019
GUSTAVO G. VERIFIED CUSTOMER
Lily Shockley has an exceptional costumer service... Thank you !!
12/15/2019
Jose R. VERIFIED CUSTOMER
Outstanding
12/14/2019
Alice L. VERIFIED CUSTOMER
Service advisor very helpful and informative. Quick service and didnt wait long. Outstanding customer service.
12/14/2019
Margaret M. VERIFIED CUSTOMER
Friendly and informative prior and during my first service experience
12/14/2019
Manuel R. VERIFIED CUSTOMER
Nice job tks
12/14/2019
Guadalupe P. VERIFIED CUSTOMER
Very nice
12/14/2019
Marc V. VERIFIED CUSTOMER
David was excellent in the way he handled everything
12/13/2019
Gloria M. VERIFIED CUSTOMER
Very customer focused And very friendly
12/13/2019
Norma O. VERIFIED CUSTOMER
Muy amables todos y cordiales
12/13/2019
Betty O. VERIFIED CUSTOMER
I am well satisfied with the work on my car a d the ti.e spent.
12/13/2019
Robert R. VERIFIED CUSTOMER
Took too long. Needed to offer shuttle
12/13/2019
Berta S. VERIFIED CUSTOMER
Many thanks to all of you and wish you all a very happy holidays
12/13/2019
Blanca A. VERIFIED CUSTOMER
He provides great service
12/13/2019
Juana C. VERIFIED CUSTOMER
David was ver awesome . I appreciate That he worked so hard into looking the best deal for me especially close too the holidays . Saved me alot. Also thankyou too the Mechanics they also need a 5 extra star rating because if it wasn't for them we wouldn't have cars too use. Bless those hands always. Thankyou so much . I am 150% satisfied with Dave and the Mechanics remember too always rate them as well.