I expected that my service representative to have checked if repairs were covered by my MPP by my vehicle warranty before providing a quote for the repair.
12/6/2024
Charles G. VERIFIED CUSTOMER
I made the appointment for an oil change and was greeted by Gary. He was super friendly and provided outstanding customer service by listening to my questions/concerns regarding recall issues with my 2023 4xe Jeep Grand Cherokee. All recall items were fixed, oil changed, car washed…overall a very positive experience!
12/6/2024
Scott H. VERIFIED CUSTOMER
Racing is outrageous. On to me a non-wearable part i.e. the rotors on a vehicle that doesn’t have 50,000 miles should not be something that I’m having to pay for when the pads were over 30%. Put on top of that that I can’t use my diesel truck to tow because the transmission gets confused adds to insult and injury. Ott think I need to come back here. This has nothing to do with john he has always done a great job. This is about the dealership.
12/5/2024
Nicole H. VERIFIED CUSTOMER
This was my first time using the service at the dealership. Gary was great he answered all my questions and was patient. Good experience
12/5/2024
James B. VERIFIED CUSTOMER
Extremely inefficient
12/5/2024
James J. VERIFIED CUSTOMER
John is great
12/5/2024
Robert Chance. VERIFIED CUSTOMER
He took very good care of us. Todmelieit was, and that was spot on. Thanks so much.
12/4/2024
Bronwyn M. VERIFIED CUSTOMER
John otter is the best.
12/4/2024
Jeff S. VERIFIED CUSTOMER
John Otero is hands down the best employee you have.
12/4/2024
Alexis A. VERIFIED CUSTOMER
Great service from John , honest and straightforward with what needed to be done. Unlike other Jeep locations in town.
12/4/2024
Brad B. VERIFIED CUSTOMER
Anthony was amazing. I was extremely annoyed about the situation and Anthony was extremely pleasant and helpful. He went well above what I was expecting. Great employee. I cannot say enough good things about him during this experience.
12/3/2024
Ronald D. VERIFIED CUSTOMER
Thank you for the exceptional customer service and The exceptional service that I received For my jeep grand cherokee
12/3/2024
Megan D. VERIFIED CUSTOMER
Gary was a pleasure to work with! Will go back to him in the future.
12/3/2024
Andrea P. VERIFIED CUSTOMER
Anthony is amazing to work with!
12/2/2024
Jacob W. VERIFIED CUSTOMER
Kyle is a great resource. Thanks for working with me to keep the car on schedule
12/2/2024
John E. VERIFIED CUSTOMER
Love working with Kyle!!! Very professional and extremely knowledgeable and responsive!
12/1/2024
Marc G. VERIFIED CUSTOMER
Kyle is AMAZING, a true professional. He is knowledgable, friendly, timely and always is a great communicator.
12/1/2024
Giles G. VERIFIED CUSTOMER
14 jeeps and 2 Plymouths from your dealership and still happy.
You people do a wonderful job. Anthony has a great talent
Good man.
12/1/2024
Michael R. VERIFIED CUSTOMER
Kyle is amazing. His attention to detail and customer service is top notch
11/30/2024
Rebecca O. VERIFIED CUSTOMER
I LOOK FORWARD TO RECEIVING THE SURVEY.
HOPE I GET IT. THE VEHICLE IS IN MY NAME NOW. THANK YOU, REBECCA BECKY O'NEAL