I value working with Hassan Sarim. He will tell me what services are required for my vehicle when necessary. I respect Hassan for his honesty and I believe he value me as a customer.
It is with great gratitude that Hassan is an employee at South County Lexus.
I feel honored that my vehicle is in his capable hands.
Thank you.
2/15/2022
DON H. VERIFIED CUSTOMER
Pete took care of my truck and got it back in a timely manner
2/15/2022
Michael C. VERIFIED CUSTOMER
Heath was awesome. Promptly returned my call, kept me informed of what was happening and got me out and back on the road as soon as possible.
Great service
2/15/2022
M1 B. VERIFIED CUSTOMER
Squeezed me, thank you!
2/15/2022
Michael N. VERIFIED CUSTOMER
Pete is always professional, courteous, and makes the customer feel like part of the family.
2/15/2022
Florida C. VERIFIED CUSTOMER
Very good service
2/14/2022
Mark T. VERIFIED CUSTOMER
John was a pleasure to work with. He was able to give me feedback on the issues with my car and get those urgent issues corrected. I would definitely come back to any other issues fixed.
Thanks.
2/14/2022
Janelle H. VERIFIED CUSTOMER
Eric always does a great job for me.
2/14/2022
Diane S. VERIFIED CUSTOMER
Anthony was great, all fixed. Was a little disappointed that the free car wash was not done after having the car 3 working days. Almost 5 stars.
2/14/2022
Mike C. VERIFIED CUSTOMER
Bob was very knowledgeable and thorough. He had a Lyft driver pick me up at my office in Southlake. Service was done quickly and for less than estimated. Very pleased.
2/14/2022
Ron H. VERIFIED CUSTOMER
Chris Walker was awesome. He was very friendly and made sure I was taken care of and satisfied with the service.
2/14/2022
James S. VERIFIED CUSTOMER
Thanks again. Great job
2/14/2022
Russel D. VERIFIED CUSTOMER
Had a great experience
2/14/2022
Georgette B. VERIFIED CUSTOMER
Very. Please
2/14/2022
Cynthia V. VERIFIED CUSTOMER
Everything went great thanks to Jaime
2/14/2022
Laurie K. VERIFIED CUSTOMER
Fantastic service. Scott was amazing. They took such good care of me. That’s why I’ve bought three cars from this dealership in less than five years
2/14/2022
Virginia M. VERIFIED CUSTOMER
Very happy
2/14/2022
Analisa B. VERIFIED CUSTOMER
Tires were rotated but air levels were not checked. When I got several miles down the road after leaving the dealership, the tire pressure sensor came on. I know the levels they were at prior to rotation. So, it was clear they were not aired up to get the tires that were moved to the back from the front to the higher level of air pressure the system suggests. I thought this would be something that would be checked with a tire rotation. Service has not been great either time I’ve brought my vehicle in for servicing. I live an hour and a half from this dealership and was convinced to bring it here from the finance person who helped me when I bought it. The first time I brought it in, I had to leave it for a few days. They acted like I didn’t have an appointment this time around even though I had made one online. I am told to give them 5 stars or they fail, but to me, customer service has not been enough for me to keep driving so far to have my vehicle serviced. I will just go to a closer dealership from now on.
2/14/2022
Ellinor L. VERIFIED CUSTOMER
Very good service, I could not have asked for a better person to help me, there should be more like him.
2/14/2022
William S. VERIFIED CUSTOMER
We were under the understanding that we would receive a loaner vehicle and that our vehicle received cleaning service as well…got the clean after we inquired but did not get a loaner.