Excellent customer service. It was a wonderful experience working with Hassan. He is truly an asset to Lexus…
Thank you very much for making my appointment so enjoyable.
Warm regards,
Kelly L
9/21/2022
Cameron B. VERIFIED CUSTOMER
RGD was the service rep I worked with today. He was extremely helpful and professional. Made my visit that much easier! Thank you.
9/21/2022
Peter B. VERIFIED CUSTOMER
John did a great job for me.
9/21/2022
Gary G. VERIFIED CUSTOMER
RICHARD: I always appreciate your attention to this, focus, and professionalism. I always feel comfortable knowing that I can rely upon your follow up and follow through without impediment or challenge. Thank you
9/21/2022
Andcommerce Llc. VERIFIED CUSTOMER
Excellent service all the way around
9/21/2022
Elton H. VERIFIED CUSTOMER
Anthony Gatta went out of his way to fit me into the schedule between out of town travels. I had only had Tuesday afternoon available after getting off an airplane at noon and leaving for a car trip Wednesday morning. Anthony got my vehicle fix and I'm ready to leave on Wednesday morning. Great job in taking care of a customer in a bind.
9/21/2022
James J. VERIFIED CUSTOMER
Scott is awesome service advisor. Pls assign him to our acct. He is terrific.
9/21/2022
Steven B. VERIFIED CUSTOMER
Service is backlogged by five days despite appointment. This is not acceptable.
9/21/2022
Toyre M. VERIFIED CUSTOMER
Cesar's attitude and customer service are terrible. Definitely not satisfied
9/21/2022
Gino S. VERIFIED CUSTOMER
Service was great. Tim was very attentive to my concerns. He’s an excellent tech.
9/21/2022
ALEX C. VERIFIED CUSTOMER
Thought I had a software update. Was surprised to find out that the car needs a new catalytic converter. Dealer did not have the part. Not Anthony’s fault. Problem put off for 10 days or so.
9/20/2022
David N. VERIFIED CUSTOMER
Doesn't seem like they rotated my tires, they didn't even check the pressure in them. I had one that was low before I took it in and it's still low now it the same place unless they didn't reset what tire was at which position either way I will get it fixed myself.
9/20/2022
Charlie L. VERIFIED CUSTOMER
Good customer service
9/20/2022
Kyle H. VERIFIED CUSTOMER
I always enjoy visiting south county Lexus. Daven is always super sweet and helpful.
9/20/2022
Barbara T. VERIFIED CUSTOMER
Ronnie Crowe is one of the reasons we keep buying Lexus and coming back to Mission Viejo for service. He does a great job. Friendly and very professional.
9/20/2022
STACY C. VERIFIED CUSTOMER
Richard was wonderful. My Jeep battery died this morning and he was able to squeeze me in and get it replaced on the same day. Richard also helped me schedule a 90,000 mile service and brakes for my husbands truck.
Excellent service.