Evan was spectacular at his job. The communication was much better than with my last advisor at your store. I really appreciated him having time for me and going over everything in detail. 5 Stars!
10/6/2022
CLATON L. VERIFIED CUSTOMER
Evan was spectacular at his job. The communication was much better than with my last advisor at your store. I really appreciated him having time for me and going over everything in detail. 5 Stars!
10/6/2022
Lawrence M. VERIFIED CUSTOMER
My wife had originally brought our Jeep in for a TPMS-sensor issue a couple days prior but had a frustrating and terrible experience with one of the advisors. According to her, she was told how it was extremely busy, how the service operations worked, and overall dismissive and condescending on what she had to say. Just wanting to get out of there, she ended up simply agreeing to an appointment at a later date.
After my wife told me what happened, she told me she didn’t even want to come back to Airpark again. I called Airpark to understand further and/or perhaps cancel our appointment. Fortunately, I ended up speaking with Stetson and explained the situation. He was profusely apologetic for the experience my wife had and was compassionate about the visit was mishandled. He also immediately took action to rectify the problem and accommodated our vehicle for an earlier appointment with him.
It was a pleasure working with Stetson to take care of our Jeep Wrangler. He was very friendly and professional. His type of service is the reason I would come back again and recommend him to my friends and family.
Regards,
Lawrence M
10/6/2022
Heather W. VERIFIED CUSTOMER
Service is always fantastic. Tim Rau always takes great care of me and my RX450hL.
10/6/2022
Robert H. VERIFIED CUSTOMER
RGD is very helpful and great to work with.
10/6/2022
Isaac O. VERIFIED CUSTOMER
Did a great job and very helpful
10/6/2022
Ray I. VERIFIED CUSTOMER
Excellent service, as always
10/6/2022
Lisa W. VERIFIED CUSTOMER
I love working with RGD, he’s very personable and keeps in contact with how the repairs are going.
10/6/2022
Lynn C. VERIFIED CUSTOMER
Ashan is very helpful and courteous.
10/6/2022
Rhett K. VERIFIED CUSTOMER
Kyle is a great asset to your company. Good working with him.
10/6/2022
John C. VERIFIED CUSTOMER
Hassan Sarim was knowledgeable, personable and genuine in his communication with me. Hassan is a keeper for South County Lexus.
10/6/2022
Derick S. VERIFIED CUSTOMER
Stetson did a great job! Very communicative and made it an easy visit.
10/6/2022
Arthur A. VERIFIED CUSTOMER
Excellent service, Devin service writer was excellent!
10/6/2022
Consuelo . VERIFIED CUSTOMER
He is AWESOME!!!!!!
10/6/2022
Francine W. VERIFIED CUSTOMER
Hassan is the greatest!
10/6/2022
Christi R. VERIFIED CUSTOMER
John was great, very friendly and got the job done quick!
10/6/2022
Todd J. VERIFIED CUSTOMER
Everything was explained and delivered on time
10/6/2022
Kevin K. VERIFIED CUSTOMER
Friendly, Through service!
Super happy
10/6/2022
Matt M. VERIFIED CUSTOMER
Kyle is so amazing! His open book approach and honest to his service, is the reason we’ll be a return customer. Thank you so much for making this experience so easy.