He was helpful,He answered my questions and he made helpful suggestions related to getting the brakes serviced ASAP. So I have an appointment for Mon 7/2/18. Thank you Kenneth.!!!!
6/28/2018
MARIO M. VERIFIED CUSTOMER
Kenneth Vasquez is a great customer service rep. Excellent service and my wait time is very minimal.
6/28/2018
Harriette W. VERIFIED CUSTOMER
I was pleased with the service on my car today. Thank you!
6/28/2018
Linda D. VERIFIED CUSTOMER
Great as usual
6/28/2018
Richard K. VERIFIED CUSTOMER
Mr Fears was great. It was late in the day and he told me to bring my car in. He explained that he could not finish the job until the next day. He promptly answered all my questions, gave me a rental car and he did. He called the next day and when I arrived, he explained what they did. I was in and out in ten minutes. Whenever I got him , he always did a great job.
6/27/2018
SHERRY D. VERIFIED CUSTOMER
very friendly and helpful
6/27/2018
MATHEW B. VERIFIED CUSTOMER
Everyone was very nice and helpful especially Eric. It was a very pleasent experience.
6/27/2018
Ted M. VERIFIED CUSTOMER
Work done to my satisfaction and in a timely manner. Tony Fears is an excellent trebuchet advisor.
6/27/2018
DAVID S. VERIFIED CUSTOMER
My car still has the same problem!
Your customer service is great but my car stills have the same problem. I will take it back tomorrow!
6/27/2018
Abdel E. VERIFIED CUSTOMER
I appreciate Mr Casanova and Nissan help and great service
6/27/2018
Dean P. VERIFIED CUSTOMER
Thank you for a good service experience.
6/27/2018
Gabriel V. VERIFIED CUSTOMER
Jaime did a great job. Always communicated with me and was honest the whole time.
6/26/2018
Jamie M. VERIFIED CUSTOMER
Tony is great to work with & makes each experience smooth with the service department.
6/26/2018
Anabell C. VERIFIED CUSTOMER
Mr. Luis Casanova was very professional and pleasantly courteous . He took his time to explain what type of service was necessary for my vehicle and offered options to pay since I wasn’t going to be able to afford to pay the $300 plus bill for the 1500 mile service recommended by Nissan. I explained I had been laid off but starting a new job this week and important to me my Juke can take me to my new job with full confidence. He made sure my vehicle was presented to me without any clause and my full satisfaction. He went the extra mile setting me up for an Uber to pick me up in order to pick up my vehicle in a timely manner.
6/26/2018
Janise A. VERIFIED CUSTOMER
When they were fixing my door they found a broken piece of my window device and fixed it. They did a great job and car was finished on time. Thanks to Jaime for keeping me in the loo
6/26/2018
Derrick A. VERIFIED CUSTOMER
Peter Chavez is your best service manager.
6/26/2018
Carlos M. VERIFIED CUSTOMER
Tony Fears is a great service advisor. He is a pleasure to deal with. He is the main reason i go to cerritos nissan for service.
6/26/2018
Delbert R. VERIFIED CUSTOMER
Luis is awesome he answer all my question he took his time an made sure I was satisfied great job