This is a terrible survey. If you really cared what I thought, then give me more options. Kyle was fine, but you have very serious shortcomings in your overall service product. Call me if you are really interested in understanding this.
1/11/2023
Teresa J. VERIFIED CUSTOMER
Kyle was great. Gave me a very accurate quote when I dropped off. Communicated well through out the day and completed all repairs & service earlier than expected. Such a nice guy to work with.
1/11/2023
Raffi H. VERIFIED CUSTOMER
Good job
1/11/2023
Rebecca S. VERIFIED CUSTOMER
Daven was very friendly and helpful.
1/10/2023
Jayna D. VERIFIED CUSTOMER
It is rare to receive good service at any business these days.
I was immediately attended to upon arrival. I was given an accurate estimate of when the service would be completed and my vehicle was immediately available for pickup after the service was completed!
Also, the waiting room area of the dealership was very comfortable and not overcrowded as it is at most auto repair shops.
1/10/2023
Anne C. VERIFIED CUSTOMER
Thank you!
1/10/2023
Carlos O. VERIFIED CUSTOMER
Kyle always takes care of me when I get the vehicle service. Always lets me know if there are any issues with the car or if I have to take care of something now or if it can wait. Overall he does at great job!
1/10/2023
Richard M. VERIFIED CUSTOMER
As usual it was 5 star!
1/10/2023
Wade W. VERIFIED CUSTOMER
Great service. Hassan and Scott both provide friendly, transparent, and quality service. That’s why I am a repeat customer.
Thank you,
Wade W
1/10/2023
Dominique M. VERIFIED CUSTOMER
very prompt service
1/10/2023
Carol C. VERIFIED CUSTOMER
Yes, so far, all is good.
1/10/2023
Diana A. VERIFIED CUSTOMER
Evan was very friendly, professional & helpful!!
1/10/2023
Reed G. VERIFIED CUSTOMER
Great experience. Thanks!
1/9/2023
Len C. VERIFIED CUSTOMER
The service appointment was scheduled when I only had 1,750 miles on my wife’s 2014 Lexus ES 300 H over the last 6 months. The next oil change should be scheduled in 6 months to 9 months. I will monitor the mileage.
Thanks,
Leonard J. Cisek
1/9/2023
Rudy S. VERIFIED CUSTOMER
Everything was perfect. Couldn't ask for better service.
1/9/2023
Patrick R. VERIFIED CUSTOMER
Richard Small is the best service advisor. He exceeded my expectations.
1/9/2023
WILLIAM K. VERIFIED CUSTOMER
Jacob is awesome
1/9/2023
Raoul J. VERIFIED CUSTOMER
Best service advisor ever!
1/9/2023
Cindy Q. VERIFIED CUSTOMER
Scott provided great customer service, was friendly, & had my car delivered on time, as promised!