Outstanding customer skills. Answered all questions and was provided timely, quality service. Would recommend Chris to anyone.
11/29/2018
RENEE R. VERIFIED CUSTOMER
Exceptional service experience with Luis. A++ Thank You
11/29/2018
RICK T. VERIFIED CUSTOMER
He was very patient with me as I had changed direction in the repairs which I’m sure can be pretty stressful. But he did it with a smile and was very professional.
11/29/2018
HARRY J. VERIFIED CUSTOMER
I will be there today to discuss it.
11/29/2018
FEDERICO C. VERIFIED CUSTOMER
Pete Roswell was helpful, answered questions, and kept me informed during the entire process.
11/29/2018
Chris B. VERIFIED CUSTOMER
Dragon is the best. Hands down. Always goes out of his way to make sure I'm more than satisfied every time I come in there. Always makes everything convenient for me and lately took care of an issue I was having with the body shop. Dragon is amazing and as long as he's working at Midway I will never go anywhere else. Thank you Dragon for all your hard work sincerely Chris
11/29/2018
Frances P. VERIFIED CUSTOMER
Eric is a EXCELLENT service representative and asset to NISSAN.
11/29/2018
ELMER M. VERIFIED CUSTOMER
Johnny was friendly and professional at doing his work.
I appreciate the service
11/29/2018
BOBBY P. VERIFIED CUSTOMER
My service with Eric Adamson has been exceptional since we met. I appreciate his attention to detail, his recommendations and honesty. As a former car salesmen, I understand what the service department should do for the customers and Eric goes above and beyond. I’m note sure if anyone enjoys bringing there car in for service; however, I enjoy talking to my service rep. because I’ve been assured long ago, it will be done correct.
11/29/2018
ASHOKA A. VERIFIED CUSTOMER
I received a good Service
11/29/2018
JOSE F. VERIFIED CUSTOMER
Very helpful with the whole process of getting my charger taken care of
11/29/2018
William S. VERIFIED CUSTOMER
RGD was straight forward with the process. He streamed lined the process so I got out quickly. He explained what was done and what is recommended. Incredibly professional service advisor.
11/29/2018
Carrla C. VERIFIED CUSTOMER
Maybe manufacture better reliable cars. This vehicle has caused headaches since i purchased it. Few years ago your staff was very rude and unempathetic and making unnecessary statements and comments; when i took it in for a recall and check ingine light to a 2013 brand new off the lot altima. I'm in the market for a new car, but purchasing another new nissan is not something I'm contemplating. This lemon was purchased in mission hills, customer service in Downey is pathetic, rude, ambiguous, and unprofessional. Cerritos pays and service(only) seems they've improved so keep up the good work. Christian, thank you so much for your professionalism, knowledge, and customer service skills.
These are not tirades
11/29/2018
Allen M. VERIFIED CUSTOMER
Even though we have moved twice in the last six years to as far as 100 miles away we have continued to have our Lexus serviced with your team due to the kind, professional and personal help we have received each time we have required service. Thank you for creating an excellent service experience!
11/29/2018
CARLOS P. VERIFIED CUSTOMER
Excelente service
11/29/2018
JOEYJ K. VERIFIED CUSTOMER
Thank you for the excellent customer service
11/29/2018
STEVEN H. VERIFIED CUSTOMER
Excellent service and great conversation! I learned a lot about the history of Lexus and Scott was super knowledgeable and professional!
11/29/2018
AFANEH K. VERIFIED CUSTOMER
I had a great experience with Hassan ‘a service. He was very kind and caring and gave me a great service. He offered me rental for my convenience but I told him I prefer to stay. Even though he was very busy with lots of customers he still paid attention to all my requests. Thx to him, he needs a good bonus. I will continue to come to Lexus to deal with Mr. Hassan. Thx again
11/29/2018
JOSE U. VERIFIED CUSTOMER
Muy buena experiencia
11/29/2018
Lonnie P. VERIFIED CUSTOMER
Thank you Hassan. Great service and I really feel like I’m treated as a VIP