Bob did a great job, but clearly had to cover for complete mismanagement of the repair service. After getting the car repaired, I drove over to the GMC dealership and traded the Explorer in for a Yukon. I will never own another Ford.
12/30/2018
DONALD F. VERIFIED CUSTOMER
Everything was perfect.
12/29/2018
Tom S. VERIFIED CUSTOMER
If Eric isn’t there I won’t bring my car in for service. I totally depend on him to lead us down the right path and what really needs to be done with the car he’s always very responsive and a terrific person to work with
12/29/2018
Derek O. VERIFIED CUSTOMER
Very good and fast service.
12/29/2018
Stephen L. VERIFIED CUSTOMER
RGD is the best....he’s a huge part of the reason we got rid of our Audi Q7 and came back to Lexus. We are customers for life because of him.
12/29/2018
DOMINIC C. VERIFIED CUSTOMER
Mr.Adamson was very polite an knowledgeable he kept me posted on everything going on with my 370Z.He inform me of my left tire was the wrong size an my right tire hade a nail in it he reorder the tires an replace them good job good man an asset to Cerritos Nissan.
12/29/2018
Yolanda N. VERIFIED CUSTOMER
Excellent customer service and very professional as well
12/29/2018
NORMA C. VERIFIED CUSTOMER
Daniel Castillo is awesome I can always count on him, he has earn my complete trust.He is Friendly very professional and reliable.
12/29/2018
James H. VERIFIED CUSTOMER
Excellent, professional service as I always get at south county
12/29/2018
Matthew H. VERIFIED CUSTOMER
Jason was very professional and helpful in assisting me with my service needs for my vehicle. His expertise and judgement also makes the customer feel confident in Fords ability to resolve the problem. Thanks Jason!
12/29/2018
GIL Y. VERIFIED CUSTOMER
I specifically asked to top off the brake fluid.
It wasn’t done!
I had to get back and have shawn, the service manager, take care of it.
12/29/2018
Craig C. VERIFIED CUSTOMER
This is the only Chevy dealership that I’ve been to that didn’t have donuts in the waiting area. I went To purchase something at the snack bar but the Kiosk Wouldnt take my card! When I purchased my car the soda machine ripped me off. May consider a better system!!
12/29/2018
Crystal F. VERIFIED CUSTOMER
George did an amazing job and had me in and out quick!
12/29/2018
KENT H. VERIFIED CUSTOMER
Kudos for Grapevine Ford having Mr Zacarias on staff as a service advisor. He advised me of some discounts I was not aware I had accrued in customer appreciation account. He suggested I could use them to take care of a service call; thus saving me money.
12/29/2018
Maria M. VERIFIED CUSTOMER
The best service thank you
12/29/2018
Navnit P. VERIFIED CUSTOMER
Great experience today it was my first visit and service representatives was very helpful over all great experiences