It seemed that when I presented my issues regarding my car, Mr. Shannon went above and beyond to help address and repair the issues. He seemed extremely knowledgeable and kept me informed every step of the way. Associates like him are the reason I will return for any future service. Thank you.
3/3/2019
Jon L. VERIFIED CUSTOMER
Jason has always taken care of my vehicles with the utmost professionalism. Grapevine Ford is lucky to have such a caring service writer. Plus my truck always looks amazing when I pick it up.
3/3/2019
Christopher T. VERIFIED CUSTOMER
Kenneth made sure that every detail was taken care of and checked on me several times update me on the progress of my car. He gave me options and made sure that all of my concerns were taken care of. Excellent rep for Nissan
3/3/2019
Michael D. VERIFIED CUSTOMER
You guys are great!!
3/2/2019
Naomi Ruth. VERIFIED CUSTOMER
Service was performed better than expected. It was a pleasure to work with Mike and all who helped with the car.
3/2/2019
ARMANDO B. VERIFIED CUSTOMER
My service advisor, Sheila was attentive and provided excellent
customer service. Definitely a 10!!!!!
3/2/2019
Gail D. VERIFIED CUSTOMER
Everything was taken care of. The only problem I had was that my car was in the shop for over a week. It seems like it should not have taken that long.
3/2/2019
William D. VERIFIED CUSTOMER
The staff and concern for my issue was great, but disappointed with Lincoln Sync3 software which does not control the Climate and does not provide user enough details to let them know if an update process is successful.
3/2/2019
Nita O. VERIFIED CUSTOMER
Aaron is very knowledgeable and professional at at what he does. I have work with him as long as I have owned my car and totally trust and value his comments.
3/2/2019
Paul T. VERIFIED CUSTOMER
Derrick is great. Jeep is running very well. Thanks much
3/2/2019
Mohammad R. VERIFIED CUSTOMER
Excellent service. Thanks
3/2/2019
VANIA A. VERIFIED CUSTOMER
Nick is always professional and helpful. He always answers my stupid questions. I will always choose to make an appt with him versus going anywhere else.
3/2/2019
Greg H. VERIFIED CUSTOMER
Great communication, great service!
Thanks, Bob.
3/2/2019
THEODORE S. VERIFIED CUSTOMER
Nick is the best service rep I have had at Midway. He goes the extra mile to make sure things are done correctly and nothing is left to guess about. This is the kind of service you want from a dealership and as a representative of the GM / Chevrolet name.
3/2/2019
Jennifer J. VERIFIED CUSTOMER
He was great!
3/2/2019
DANIEL P. VERIFIED CUSTOMER
Good service
3/2/2019
NYLE B. VERIFIED CUSTOMER
Charlie was great... thank you
3/2/2019
Nate G. VERIFIED CUSTOMER
Service was awesome, but I was a bit disappointed that car wash team didn’t vacuum floor mats
3/2/2019
NICKY E. VERIFIED CUSTOMER
The service and professionalism at this business was top notch! Jeffery was awesome and spoke to me in a way so that I understood exactly what was needing to be done to my car and was just very nice.