My car was given back to me after keeping it
overnight. The headlight was not working on
Tuesday evening. I had a trip to LA I left
5am Wednesday morning in the dark without
My headlight working. I was not happy, I sent
pictures of the pictures not working to Sean, and Coye.
3/8/2019
Suzanne C. VERIFIED CUSTOMER
My rep Josh was great !! I was very disappointed in the estimates I got for the work recommended . No discounts offered of any kind. It’s literally 2.5 times more expensive than a basic mechanic .
3/8/2019
Estrella A. VERIFIED CUSTOMER
Chris Pulido is good adviser and he is dependable and knowledgeable for clients satisfaction. I am really satisfied of the services and the job well done.
3/8/2019
Sharon J. VERIFIED CUSTOMER
Took good care of me...thanks
3/8/2019
Efren F. VERIFIED CUSTOMER
Thank you see you next service!!
3/8/2019
Robert H. VERIFIED CUSTOMER
Hugh is my advisor I don’t go to any one else he has take care of me and my truck for over 12 plus years . Got nothing but good words for him.
3/8/2019
EDWARD B. VERIFIED CUSTOMER
I was assigned to Sheila. Went to her cubicle .. she never asked what I needed. Finally after 15 minutes a gentleman came up and asked if he could help. He said he was a trainee. Very courteous, took my info. I only came in for a recall 1uc? Drop off at 10..... 445 Sheila calls to tell me I need new tire, some kind of “pack” air filter, tune up, some other kind of filter. One week before this care was serviced at another dealer. Come on now!!! Something is wrong here!
3/8/2019
Shawn K. VERIFIED CUSTOMER
Debbie always keeps the in form takes care my vehicle always provides a loner I never complain about the service I get from Debbie Debbie
3/8/2019
David R. VERIFIED CUSTOMER
I am traveling to the West Coast. I had a recent bad experience at a Jeep dealership in MO. John Marino restored my faith in dealerships. He was professional, courteous, honest, and he kept me consistently informed. I couldn’t be more pleased with both the customer service and mechanical service I received at this dealership.
3/8/2019
HAROLD J. VERIFIED CUSTOMER
Bryan did an excellent job. My appointment was at 7 am and I was checked in and set up with a loaner truck very quickly. He provided updates along the way and had my truck ready to go the next day as promised. Great job by all!
3/8/2019
Zachary F. VERIFIED CUSTOMER
Terrible communication with the service department and George. I'm glad management stepped in and handled the situation. Communication is key when dealing with the public but George made it seem like I was on his time and he was doing me a favor. Could be a cultural issue or a language barrier but I had to rearrange my day and take off work bc he wouldn't tell me a time estimate or any information.
3/8/2019
Janice F. VERIFIED CUSTOMER
As always Tony Fears is the best, he took very good care of my husband and I.. We love Tony he is always the same and goes out of his way to take care of you treats costumers the way they should be treated... Which yoy don't always find now days...
3/8/2019
Lori B. VERIFIED CUSTOMER
My only complaint is that the recommended services where not truly needed services as I had from another location just had those services performed. Such as new spark plugs.
3/8/2019
Lucille P. VERIFIED CUSTOMER
Sheilah Keilman is great 10 on scale (1-10)
3/8/2019
Gayle K. VERIFIED CUSTOMER
Derrek is fantastic! Always takes great care of my Jeep needs.
3/8/2019
Sharon B. VERIFIED CUSTOMER
Jon as always has excellent customer service skills...thank you Jon
3/8/2019
Vicki M. VERIFIED CUSTOMER
Jesse was awesome!
3/8/2019
Patt G. VERIFIED CUSTOMER
Jody did a great job of assisting me with my service! She is a great asset to your dealership because she cares about the customer and making sure they get prompt, efficient and reliable service!!