I am happy to complete a survey about my experience. It was great as usual.
3/29/2023
Karon E. VERIFIED CUSTOMER
Super customer focused. I was very pleased
3/29/2023
Brad B. VERIFIED CUSTOMER
Great experience from beginning to end. Anthony was great. He asked if I needed it by a certain time. That might be the first time I have had a dealership offer that. I gave him a time but not a pressing one. He had it done hours before that. Overall very good experience.
3/29/2023
Charles S. VERIFIED CUSTOMER
I received prompt, thorough service. My service advisor, Tim Rau, provided an overview of services and a detailed itemization of work performed. Great job!
3/29/2023
Gildardo M. VERIFIED CUSTOMER
Good job
Thank ypu
3/29/2023
Kristine C. VERIFIED CUSTOMER
Even with the construction my time was very relaxing and simple. Thank you.
3/29/2023
Stephen K. VERIFIED CUSTOMER
Jacob was very professional in helping us.
3/29/2023
Randy B. VERIFIED CUSTOMER
As usual, Hassan surpasses my expectations. He is always courteous, friendly and honest, and communicates during the service time in order to keep the client updated. Service was excellent and my car was cleaned subsequent to being serviced, which I appreciated. Thank you for the opportunity to comment. Randy B
3/29/2023
Haley C. VERIFIED CUSTOMER
Joe was an amazing rep. He provided excellent customer service and ensured everything was handled properly to ensure my car was taken care of. I appreciate how he took care of the situation and how I was treated.
Thank you!
3/29/2023
Mark R. VERIFIED CUSTOMER
Great service! ????
3/29/2023
Stephanie Genet. VERIFIED CUSTOMER
Ronnie was EXCELLENT,as always! Kept me informed in a timely manner and had my car back to me very quickly!
3/29/2023
Cheri C. VERIFIED CUSTOMER
As always, when you drive in you are met with a courtesy and professional staff. Any questions you may have are answered, including a thorough estimate on any repairs or service.
Instead of having dread when your car needs attention, it great to know you will get great service
3/28/2023
Jeremiah J. VERIFIED CUSTOMER
Richard was great.
3/28/2023
Judith E. VERIFIED CUSTOMER
Great customer service service
3/28/2023
Kimberly H. VERIFIED CUSTOMER
My service issue was not resolved. After my last service visit in January my license plate (portion) started to show in the camera when I put my car in reverse. The service technician explained that is how it is other cars. When I told him my car never showed the license plate prior he again explained that’s how it is other cars. He stated newer cars have a wide angle camera. I say rubbish. I’m dissatisfied that now I have to live with seeing the license plate whenever I put the car in reverse.
3/28/2023
Annemarie B. VERIFIED CUSTOMER
Richard Small is wonderful to work with. Thanks
3/28/2023
Eileen G. VERIFIED CUSTOMER
I’m very happy with the Service Dept at this Lexus, from the lot people who greet you and the service men who go over what is going to be done. I’m so happy with Evan who is professional, transparent and I believe honest and trustworthy. Evan is the main reason I always come back; his characteristics in this type of business are awesome!
3/28/2023
Adam S. VERIFIED CUSTOMER
I see you today and all of a sudden I have a front headlight go out. What did you do to my vehicle? Also you left a bunch of plastic wrap, that is clearly trash, on the floor passenger side. Your workers also changed the seat setting for both driver and passer. What the ****!!!!!