Andrew is great about keeping his clients updated on the status of our vehicles
8/29/2019
GARY S. VERIFIED CUSTOMER
W
8/29/2019
Yaissa A. VERIFIED CUSTOMER
Eddie is the best advisor someone could ask for it, knowledgeable direct and well explained. I really appreciate his patience and time
8/29/2019
Randy L. VERIFIED CUSTOMER
It took some time to complete but service was great.
8/29/2019
Tina W. VERIFIED CUSTOMER
Chandler was very nice and extremely professional! I love the text messages about what was wrong with my car and cost of repairs! Love Reliable Chevrolet!
8/29/2019
Allan C. VERIFIED CUSTOMER
Jason listened to the squawks I had and diagnosed them accurately. Everything I had a concern about were dealt with efficiently and professionallly. Jason kept me informed of the status of all the work being done. Eddie Saucedo handled the delivery of our vehicle and did a good job as well.
I was very impressed with the attention we received and would definitely pass the recommendation for your service department to my son (Raptor owner).
-Allan and Lisa Chaffin
8/29/2019
Donald M. VERIFIED CUSTOMER
I believe you lost a Lincoln customer. After the purchase of three Lincoln’s in the past three years I was disappointed in the overall service both at the dealership and with lincoln. I feel as a valued customer I was at the end of the line for service. Two times I was told my vehicle would be ready only to find out it wasn’t. The complete failure the transmission on a new vehicle with less than 1600 miles and over 4 weeks of waiting for repairs not to mention the failure was one a 4 lane extremely busy highway with a fear that I could be rear-ended at any moment. I picked the vehicle up yesterday and to another disappointment it has a hesitation when pressing on the gas from a complete stop with auto stop off. I am very disappointed in this vehicle and service.
8/29/2019
Jennifer M. VERIFIED CUSTOMER
Everything was what I have come to expect from Ford. Thank you
8/29/2019
Michael B. VERIFIED CUSTOMER
Would have been nice if you would have done the oil change in the 3hrs of having the truck probably won't use the free oil changes will be going somewhere else from here on out
8/29/2019
David N. VERIFIED CUSTOMER
Pete was great
8/29/2019
NANCY F. VERIFIED CUSTOMER
Great service, friendly and informative associate.
8/29/2019
Carol M. VERIFIED CUSTOMER
Bridget was wonderful, she explained everything to me and placed me in rental car. My car was ready when she told me it would be. Great job!!!!
8/28/2019
THOMAS B. VERIFIED CUSTOMER
Good service
8/28/2019
Randy B. VERIFIED CUSTOMER
Bob was excellent to deal with and my truck was completed on time.
8/28/2019
MARILYN A. VERIFIED CUSTOMER
Sheila was great & took good care of me - Jeep went into service right away and I had a Lyft ride to the mall in minutes! Same with my return - vehicle was ready to go, looked great after the ZakTek treatment and I was on my way! Thanks Sheila & Airpark for making service of my vehicle a pleasant experience!
8/28/2019
Kathleen P. VERIFIED CUSTOMER
Andrew did an awesome job. The purchase cycle of my vehicle and some subsequent maintenance issues left a bad taste in my mouth to the point we were going to go to a different dealership. For the time being based on Andrews performance we will continue to come to Grapevine Ford
8/28/2019
Reginald B. VERIFIED CUSTOMER
Excellent service and thorough report received
8/28/2019
DOUGLASS P. VERIFIED CUSTOMER
Tony was professional and communicated in a timely manner.
8/28/2019
CHERI T. VERIFIED CUSTOMER
After having my vehicle for a week and a half the same problem still exists.
8/28/2019
Pepsi L. VERIFIED CUSTOMER
Bridget is always on top of her A game! I’ll say it again and again she’s awesomeness! The Best of the Best. Kudos go to Bridget!!