Berkshire Hathaway Automotive Group

Brought car in because the check engine light was on. Picked car up yesterday after paying bill of $887. Before I had driven 50 miles, the check engine came back on. Jacob was sick when I picked the car up yesterday and I left him a message this morning explaining the situation. I haven’t heard back from him yet, so I’m assuming he’s still out sick. Hopefully, I’ll hear from him tomorrow to figure out next step.

One of the better advisors that I've dealt with in my 7 years of going there

Richard was very kind and helpful. I enjoyed working with him. Tom F

Greyson was awesome The mechanic was great had a great experience thank you very much

Richard is an outstanding service advisor - thorough, conscientious, courteous and professional. He is great at keeping me informed as to status and follows through. He stands head and shoulders above other advisors I have experienced at other Dodge Ram dealerships. He is the sole reason I have Airpark service my vehicle. Thanks much for an excellent advisor!

Good experience.

Good job John Oteri !!

Great customer service. Kyle went above and beyond to help me out today!

John was great. He was able to explain everything clearly. Great customer service! Thank you so much

We had a bad experience years ago with this dealership, but on Monday we had our car at another service provider. They were unable to fix it. Their service advisor connected with Greyson and he told the other advisor that you were very available and to bring our car over. On Tuesday we didn't hear from Greyson. We called after 3:00. He said he didn't know that the technician was in class, but he would get to it on Wednesday. On Wednesday I called and emailed to find out what was happening with our car. No response. I left a message with the service manager, Todd. Greyson then called me back. He said that since we didn't have an appointment, they were just fitting us in when they can. I said that I was confused since we were told to bring it over on Monday after he talked to the other service advisor. He said he never talked to anyone at the other shop. We happen to know that is untrue. We even talked with Greyson when we dropped the car off about his conversations with the other shop. After 4:00 on Wednesday, Greyson called and said that their tech was now able to work on the car. I told him to wait until I called back. He said then the tech was going home and nothing would happen until he was back around 6:30 am tomorrow morning. We ended up picking the car up and will NEVER go back there for ANYTHING!

John was great!

10/10 service. Fast, reasonably priced and excellent service from Jospeh and the tech teams.

Kyle did a great job!!

Jacob was awesome, and got my Jeep back to sooner then expected. And provided an awesome customer service experience.

Richard is absolutely wonderful! He is Kind, informative, attentive and professional. I will keep coming back because of him!

Great service!!

Went very smoothly for the recalls.

Wonderful service as always

Jacob Skaalen does an excellent job. He listens to my concerns and addresses the problem. Friendly and responsive, kept me informed along the way. Very pleased.

Great! Greyson was fantastic.