Joe was excellent and the experience flowed very smoothly
9/8/2023
Brian W. VERIFIED CUSTOMER
Great job by Richard.
9/8/2023
Amber K. VERIFIED CUSTOMER
Richard had great communication in a timely manner. I really appreciate the help with our minivan seat. I would say this was the best experience we have had with your organization.
9/8/2023
Clifton S. VERIFIED CUSTOMER
Richard Small was very hands on and kept me very informed of the progress on my Jeep as well as options for repairs. I’m deaf and used text ,email with pictures to address the findings while diagnosing the problems with my Jeep . I generally do not use a dealership’s service centers because I don’t feel like there is a personal connection with the customer or frankly care about them . Well Richard made me rethink my my past hesitancy to use a dealership’s service center and I will be a repeat customer in the future as long as he is there to provide his services. In closing I hope the dealership and upper management take care of Richard as well as the way he took care of me . Anyone that wants to contact me in regards to this compliment is more than welcome to text me at ****-****-xxxx anytime and I will converse with you . Thank you Clifton S
9/8/2023
Mike O. VERIFIED CUSTOMER
Kyle is an excellent service technician. You guys are lucky to have him.
9/8/2023
Robert A. VERIFIED CUSTOMER
John remains a stellar example of how to work with a client. Always professional and upfront about issues. His approach to discussions makes me as client know what the issues are and what needs to be done to resolve them. His attention to detail and how he works with clients is the main reason I continue to return for service.
Client service departments would do well to have John train them on how to work with clients while meeting the needs of the business.
9/8/2023
Charles W. VERIFIED CUSTOMER
Personable, knowledgeable, courteous. Great representative for Airpark.
9/8/2023
Ronald S. VERIFIED CUSTOMER
All good!
9/8/2023
Nicholas V. VERIFIED CUSTOMER
Kyle was great!
9/7/2023
Jason M. VERIFIED CUSTOMER
Richard is not very good at communicating. I texted him and left messages about when my vehicle would be finished and he didn’t get back to me so after a few hours of waiting I showed up and he was sitting at desk which I personally feel like he must have been ignoring me. I dropped car aft at 8:30 am showed up at 4-430. He could have easily just texted me back and there would have been no issues. Also tried to sell me a battery for $550 when it was under warranty. Kinda shady if you ask me. I will say work was done very well. Communication is key in the service industry and I think Richard needs some work with that.
9/7/2023
Michael C. VERIFIED CUSTOMER
Anthony is incredible
He relates so well and delivers every time
Tell him thank you
9/7/2023
Levi F. VERIFIED CUSTOMER
Kyle was excellent! Very helpful. Give that guy a raise
9/7/2023
Brian W. VERIFIED CUSTOMER
Great job by Kyle and keeping me informed. Very pleasurable to work with.
9/7/2023
Lory M. VERIFIED CUSTOMER
Richard Small is awesome!! He did a great job taking care of the Jeep.
9/7/2023
Frank P. VERIFIED CUSTOMER
Amazing Job
9/7/2023
John D. VERIFIED CUSTOMER
Great work and service by Frank and team
9/6/2023
Lory M. VERIFIED CUSTOMER
Richard Small has been a pleasure to work with! He is both friendly and professional in taking care of my Jeep. I would highly recommend him to anyone! Thank you!