Took 7.5 hours for oil change
Lost and could not locate my car for 2.5 hours
I can go on for pages of all that was wrong but I did have some time with glenn your Gm/owner
Feels free to call me
6/9/2021
Ernest H. VERIFIED CUSTOMER
Issas was not a 10. I would rate him much higher if I could. He was great.
6/9/2021
Joel E. VERIFIED CUSTOMER
All due to Scott, he is the best!!!
6/9/2021
Gary D. VERIFIED CUSTOMER
I was impressed it was done very well thank you
6/9/2021
Christopher L. VERIFIED CUSTOMER
Tim is good people and the rest of the staff were great as always
6/9/2021
Evelyn P. VERIFIED CUSTOMER
Eric was very professional and informative. I appreciated him keeping me updated as to what was happening with my vehicle.
6/9/2021
Nauman R. VERIFIED CUSTOMER
Mr. Hassan Sarim is the best Lexus service consultant out there. Took care of my needs right away and with a smile, which is wonderful to receive in customer care. I loved his positive attitude and his thorough repsonses to my questions. I love South County Lexus and Hassan is one of the main reasons why I keep coming back. Thanks!!
6/9/2021
ANGELITA M. VERIFIED CUSTOMER
Great service !
6/9/2021
Keith M. VERIFIED CUSTOMER
My service rep showed excellent communications and the team around him was well polished in their customer service as well!
6/9/2021
Juan G. VERIFIED CUSTOMER
Great job and fast thax
6/9/2021
GEORGE M. VERIFIED CUSTOMER
He is through and gets it done. 5 stars
6/9/2021
Diane C. VERIFIED CUSTOMER
I only trust my vehicle with , Hugo Sanchez. Utmost Professional experience.
6/9/2021
Jasmine R. VERIFIED CUSTOMER
Victor was very professional and helpful. One thing that stood out was that Victor took down my concern accurately and verified. I really appreciate that. Victor didn’t make me feel rushed either. I would def schedule with him again.
6/9/2021
Wanda G. VERIFIED CUSTOMER
I hold Mr Eric Adamson with high regards in his profession and concern for customer's satisfaction. He represents your firm always.
Thank You Mr. Eric Adamson and Cerritos Nissan.
6/9/2021
Lee L. VERIFIED CUSTOMER
Not a big fan of asking an answering service to have someone call me to inform me of the status of my vehicle. I also felt like we were taken advantage of. I will not take my vehicle to Grapevine Ford ever again.
6/9/2021
Emmit S. VERIFIED CUSTOMER
Sean was professional and knowledgeable about the problem with my Silvera6. I look forward to working with him on service, maintenance and repair work, when needed.
6/9/2021
Amanda K. VERIFIED CUSTOMER
Jody and the rest of the team did a great job.
6/9/2021
Willey G. VERIFIED CUSTOMER
Miguel is an outstanding service specialist. He always keeps us informed of what is going on with our vehicle and is very professional. Miguel goes above and beyond what is required of him.
6/9/2021
Aaron J. VERIFIED CUSTOMER
You take advantage of disabled combat veterans, I will spread the word that reliable Chevy is not reliable and takes advantage of disabled vets