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Real Reviews from VERIFIED CUSTOMERS
Guadalupe M. VERIFIED CUSTOMER
75%
9/14/2020

Bakersfield Hyundai Auto Repair Service Replied:

We're sorry to see that you had a negative experience with us. At your convenience, please give our Service Manager, George, a call at 661-835-5300. We'd love to see what can be done to help fix what went wrong.

Maria M. VERIFIED CUSTOMER
Joey is one of my favorite people at Hyundai. He’s always been such a nice professional person.
9/13/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Maria! We appreciate your business and look forward to years of service with you.

Helen S. VERIFIED CUSTOMER
Karen Ibarra is a great person, with great customer service attitude.
9/13/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Helen! We appreciate your business and look forward to years of service with you.

Clayanna N. VERIFIED CUSTOMER
Big improvement from my first visit for service. Thank you
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Clayanna! We appreciate your business and look forward to years of service with you.

Barbara S. VERIFIED CUSTOMER
I have always been more than satisfied with both the approach and the attitude of all of the Service Dept staff in my five plus years of obtaining service.
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Barbara! We appreciate your business and look forward to years of service with you.

Jordan A. VERIFIED CUSTOMER
David always takes care of me when I go in!! I never go t anyone else or anywhere else!! I have a Kia but choose to go to your service department because he’s the best, ethical, honest and very kind!! Can’t wait for my next service!!! -Jordan
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jordan! We appreciate your business and look forward to continuing years of service with you.

Mary J. VERIFIED CUSTOMER
David always provides excellent service and is extremely knowledgeable. His customer service is of the highest quality and I trust Him completely. Thank you
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Mary! Thank you for the kind words. We'll be sure to pass them on to David. We appreciate your business and look forward to continuing years of service with you.

Jenny M. VERIFIED CUSTOMER
Gilbert and Eddie where amazing thank you
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Jenny! We appreciate your business and look forward to years of service with you.

Maria J. VERIFIED CUSTOMER
Very good ????
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you, Maria! We appreciate your business and look forward to your next visit.

Carolyn T. VERIFIED CUSTOMER
Always have good service there.
9/12/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Carolyn! We appreciate your business and look forward to years of service with you.

Patricia J. VERIFIED CUSTOMER
David once again provided great service. Great at communicating and keeping me informed.
9/11/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Patricia! We appreciate your business and look forward to years of service with you.

Vicki P. VERIFIED CUSTOMER
Appointment took hours longer than I anticipated and was told to expect. Having said that, David was very nice and kept me informed as to what was happening
9/11/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to give us your feedback, Vicki. We're so sorry to see that this happened during your visit. We'll be sure to pass this on to our team to make your next visit with us better.

Wanda T. VERIFIED CUSTOMER
I had a recall that wasn't taken care of, just to find out now that part is on back order. Hyundai as large as they are should always have the parts available for recall issues. This has nothing to do with Gilbert, very upset with Hyundai. I don't like leaving my vehicle for who knows how long before part is available
9/11/2020

Bakersfield Hyundai Auto Repair Service Replied:

Sorry about the inconvenience, Wanda. At your convenience, please call our Service Manager, George Rice, at 661-834-5300

Annette T. VERIFIED CUSTOMER
I don't trust that car is in good condition. Sorry I made this sale. Car drive is very jerky. Key has to be clicked twice, most time to turn on. I owned an Elantra and Santa Fe, the sonata is the worst drive. I should of went with Santa fe
9/11/2020

Bakersfield Hyundai Auto Repair Service Replied:

Annette, we're so sorry to see that you're having issues with your Sonata. At your convenience, please call our Service Manager, George Rice, at 661-834-5300.

Dalis A. VERIFIED CUSTOMER
Thank you Joey for your awesome customer service
9/10/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Dalis. We appreciate your business and look forward to years of service with you.

Fadi S. VERIFIED CUSTOMER
Great customer service
9/10/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Fadi. We appreciate your business and look forward to years of service with you.

Julia C. VERIFIED CUSTOMER
I was happy with my visit. The courtesy Lyft rides we’re excellent & helped me with all my transportation needs. Service was quick and efficient. Joey represents Hyundai with great service. Thank you.
9/9/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Julia. We appreciate your business and look forward to years of service with you.

Zane S. VERIFIED CUSTOMER
He was very nice & took care of me well!
9/9/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Zane! We appreciate your business and look forward to years of service with you.

Maria M. VERIFIED CUSTOMER
Thank you for always taking good care of my vehicles and take care of the customers , the employees always friendly and respectful , you always make sure that we feel confortable waiting for our vehicles, thank you to David and all the rest of the employees , keep up the great service
9/9/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Maria! We're happy to see that you've had nothing but great experiences with us, and we'll be sure to pass on your kind words to David and our team. We appreciate your business and look forward to years of service with you.

Cheryl J. VERIFIED CUSTOMER
Thank you Gilbert! Everyone was friendly and the lobby was comfortable. Thank you!
9/7/2020

Bakersfield Hyundai Auto Repair Service Replied:

Thank you for taking the time to review us, Cheryl! We appreciate your business and look forward to years of service with you.