Was slow but understand that you were short staffed.
11/4/2022
Sheryl T. VERIFIED CUSTOMER
Good Customer Service
11/4/2022
JAMES M. VERIFIED CUSTOMER
Antony is a true professional with a “friend next door demeanor”, who made the complete service experience easy.
He is a true asset for KOB.
11/4/2022
Anna W. VERIFIED CUSTOMER
I came in after 5 on a Wednesday night. I know everyone was wrapping up to get home for the evening. I didn’t have a scheduled appointment but my car was making noises that were concerning. He took my car and registered me without making me feel like an inconvenience coming in so late. He also called the next day letting me know it was simple and didn’t even charge me because I come to them for regular maintenance. Not having my car was very inconvenient but what he did for me made up for it. He is so friendly and helpful. I will always come back to Kia of Bedford and will recommend!
11/3/2022
Ali B. VERIFIED CUSTOMER
pricing on your website needs to be updated more regularly, so you don't surprise your customers at their appointments. Plus, I expect your service staff to go through the inspection results with customers ,not just giving us the papers and take us to the check out desk right away. Show more respect to your customer, their time and trust in you for bringing their business to you.
11/3/2022
Trudi T. VERIFIED CUSTOMER
Great communication!
11/3/2022
John H. VERIFIED CUSTOMER
Jim looked up the required service for my vehicle and clearly explained what needed to be done.
11/2/2022
Leah G. VERIFIED CUSTOMER
James is always wonderful and goes above and beyond to make sure we’re taken care of
11/2/2022
David B. VERIFIED CUSTOMER
Really appreciate the Sunday night drop off. Dropped off car on Sunday night and picked up Monday evening. Part was installed no problems. Thank you to Anthony Mazzocco , Di Thomas, and the young lady who took care of me on pick up.
11/1/2022
Denise E. VERIFIED CUSTOMER
Mr. Marzocchi always delivers impeccable care to his customers!
11/1/2022
CLARENCE M. VERIFIED CUSTOMER
Job well done and outstanding service.
11/1/2022
Fama B. VERIFIED CUSTOMER
Kind and patient! Super happy with my service.
11/1/2022
Micah A. VERIFIED CUSTOMER
Everything that was needed was communicated to me clearly and upfront where possible. I am very satisfied with my service at Kia.
10/31/2022
Lorrie R. VERIFIED CUSTOMER
Anthony Mazzoco always takes good care of me whenever I bring my car in.
10/31/2022
Douglas C. VERIFIED CUSTOMER
ok Service was great tks
10/29/2022
Howard L. VERIFIED CUSTOMER
James was a pro. He explained everything so I could make decisions.
Efficient n effective n a nice guy
Thnx
10/29/2022
Mackenzie Y. VERIFIED CUSTOMER
Anthony is helpful and understanding
10/28/2022
Joseph W. VERIFIED CUSTOMER
Jim the service tech at thr Bedford location is first class.