Victor was a good communicator and I can’t complain about that. But your mechanics put twice as much oil in my car than you’re supposed to and it was heavily smoking and spurting out the entire drive back to my house early this morning (Saturday), after you worked on it all day Friday . I called you immediately after getting home and was forced to leave a message with your service managers voicemail, and no one called me back the entire day! I have to take the car back to you to make you fix this and do it right , which means Monday and you better have a rental car for me to use as this now interferes with my schedule and work and paycheck and transportation
9/15/2019
Mark C. VERIFIED CUSTOMER
Truck was done in less time than quoted
9/15/2019
Christy B. VERIFIED CUSTOMER
Lou was so helpful as were the other members of the team. The only thing I might request is that the receptionist be more polite when answering calls. Thank you
9/15/2019
Michael M. VERIFIED CUSTOMER
Mary the service manager is absolutely amazing very satisfied!
9/15/2019
Justin W. VERIFIED CUSTOMER
Easy process. Car was clean and ready on time as promised.
9/14/2019
Marcella A. VERIFIED CUSTOMER
Thank you very much Genaro olivo . Always helpful and friendly
9/14/2019
Marcus J. VERIFIED CUSTOMER
Bought my focus at McCoy mills Ford because it was the last one I could find in my area. Wasn't pleased with the staff or service. I felt taken advantage of. Then I came to Ford of Orange which is next door to my work and was blown away. They have taken such great care of me. So helpful and courteous. My last service visit I was matched up with Edgar Barron. He was extremely helpful and knowledgable. Answered all my questions and took great care of me. I will never go to another dealership. Save me a new bronco because I am coming to get one. Ford of Orange is the best!
9/14/2019
Richard S. VERIFIED CUSTOMER
JOEL was not my advisor
9/14/2019
Elsa G. VERIFIED CUSTOMER
I Am very happy with the service.and Joel is very very friendly
9/14/2019
Angie H. VERIFIED CUSTOMER
Will is awesome! He makes the service processes go smooth
and he communicates very well. Thx Will for all your help!!!
Angie
9/14/2019
David K. VERIFIED CUSTOMER
Victor was great!
9/14/2019
Eddie C. VERIFIED CUSTOMER
Every thing was good
9/13/2019
Lydia Q. VERIFIED CUSTOMER
Mr. Pasillas is a total professional
very cordial and helpful
9/13/2019
Tamara N. VERIFIED CUSTOMER
Always a great experience when getting my car serviced! Only place I’ll take it to!
9/13/2019
Brooke R. VERIFIED CUSTOMER
The best customer service I’ve ever had. I’m not an easy customer to deal with sometimes and the quality of service I received remained professional the entire time, ALWAYS with a great attitude. Super great job!!
9/13/2019
Gray, Donald. VERIFIED CUSTOMER
Quick and smooth experience.
Thank you
9/13/2019
Alejandra R. VERIFIED CUSTOMER
William was extremely helpful. He has patience of a god :)! He went above and beyond for me and my car. He managed to get everything complete on my time crunch and was extremely polite. I really appreciate all his work and time. I am extremely satisfied. I will be coming back for future maintenance. Thank you
9/13/2019
Zulma M. VERIFIED CUSTOMER
He helped out a lot and does his job very well
9/13/2019
Daniel A. VERIFIED CUSTOMER
Great service in a timely manner and a great value.